threshold/website/content/docs/troubleshoot/common-errors.mdx

---
layout: docs
page_title: Common error messages
description: >-
  View common Boundary error messages and learn how to troubleshoot them.
---

# Common error messages

When installing and running Boundary, there are some common messages you might see. Usually they indicate an issue in your network or in your IAM
configuration. Some of the more common errors and their solutions are listed below. If you think you have found a bug, please report the issue on
[github](https://github.com/hashicorp/boundary/issues/new/choose).

## Cannot connect to target: error from controller when performing authorize-session action against given target

```
$ boundary targets authorize-session
Error from controller when performing authorize-session action against given target

Error information:
  Kind:                PermissionDenied
  Message:             Forbidden.
  Status:              403
  context:             Error from controller when performing authorize-session action against given target
```

This error message indicates the user does not have permission to access the requested target. Ensure the right IAM policies are configured for the
user attempting to create a session. Users need to belong to a role in the target's scope with an authorize-session grant to access the target.
[Resource table](/boundary/docs/concepts/security/permissions/resource-table) page is a great reference for how to configure
the right permission grants for Boundary roles.

## Error from controller when performing authorize-session action against given target

```
$ boundary connect -target-id $TARGET_ID
Error from controller when performing authorize-session action against given target

Error information:
  Kind:                FailedPrecondition
  Message:             No workers are available to handle this session, or all have been filtered.
  Status:              400
  context:             Error from controller when performing authorize-session action against given target
```

This error message indicates the worker is unable to proxy connections to the target. This could be caused by a number of issues.

**Network misconfiguration:** ensure that worker, target, and clients have the required network configurations
- Targets
  - Need to allow inbound connections from workers
- Workers
  - Need to allow outbound connections to a Boundary trusted control point (either the Boundary control plane or another trusted worker)
  - Need to allow outbound connections to targets
  - Need to allow inbound connections from clients
- Client devices
  - Need to allow outbound (client->worker) connections to workers
  - The target is accessible by the Worker. The same error message is thrown if the target IP is either misconfigured or inaccessible by the worker

**Worker tag and filter misconfiguration:** If your target is using a worker filter
- Ensure the worker filter selects the intended worker(s) to proxy connections to the target.
- Ensure your intended worker(s) have the intended tags to match your target's filter

## Error from controller when performing authorize-session action against given target: unsupported credential *vault.baseCred

```
$ boundary connect ssh -target-id tssh_dmcFiVIakM
Error from controller when performing authorize-session action against given target

Error information:
  Kind:                Internal
  Message:             targets.(Service).AuthorizeSession: targets.dynamicToWorkerCredential: unsupported credential *vault.baseCred:
  parameter violation: error #100
  Status:              500
  context:             Error from controller when performing authorize-session action against given target
```
You may experience this error when attempting credential injection via Vault. Currently username_password and ssh_private_key credential
types are supported for credential injection, but only username_password can be set up using the Web UI. If you experience this error,
attempt to create the Vault ssh_private_key credential library using the CLI instead of the UI.

## Error from controller when performing authorize-session action against given target: No ingress workers with valid next-hop paths could be found for this multi-hop session

```
boundary connect ssh -target-id ttcp_3DxjpP9Y3o Error from controller when performing authorize-session action against given target

Error information:
  Kind:                FailedPrecondition
  Message:             No ingress workers with valid next-hop paths could be found for this multi-hop session.
  Status:              400
  context:             Error from controller when performing authorize-session action against given target
```

You may experience this error when deploying multiple Boundary controllers in high availability (HA) mode if you have not assigned a unique name to each controller. Ensure each controller has a [unique name](/boundary/docs/configuration/controller#name) in the controller stanza.

## Error from worker when attempting to run worker in docker container on AWS: Error issuing command

```
Error: error creating storage bucket: {"kind":"Internal","message":"storage_buckets.(EntService).createInRepo: unable to create storage bucket: plugin.(Repository).CreateStorageBucket: in scope: global: db.DoTx: plugin.(Repository).CreateStorageBucket: storage.(ProxyClient).OnCreateStorageBucket: routing.(CommandClientProducer).IssueCommand: unknown,
 unknown: error #0: rpc error: code = InvalidArgument desc = from worker w_xxx: from worker w_xxx: Error issuing command: storage_bucket.(storageService).OnCreateStorageBucket: plugin error,
 external system issue: error #3001: rpc error: code = InvalidArgument desc = error getting S3 client: failed to retrieve credentials: failed to refresh cached credentials, no EC2 IMDS role found, operation error ec2imds: GetMetadata, canceled, context deadline exceeded\n"}
```

You may experience this error when deploying Boundary controllers in Docker when enabling IMDSv2. The fix is to extend the `http-put-response-hop-limit` option key to a value of 2 or greater.

For more information, refer to [Boundary Client in Docker Additional Configuration When Using IMDSv2](https://support.hashicorp.com/hc/en-us/articles/36515134051859-Boundary-Client-in-Docker-Additional-Configuration-When-Using-IMDSv2).```