# AnHonestHost Knowledge Base

> Customer documentation for WHP (AnHonestHost's containerized Web Hosting Platform), plus cPanel hosting, domains, email, and remote support.

WHP is AnHonestHost's containerized hosting platform, and most of this knowledge base documents it: getting started, how-to guides, the Site Builder, local development with the same container images used in production, reference material, and optional add-ons. Separate sections cover legacy cPanel hosting, domain management, email setup, and remote support. Pages in the WHP Admin section document server-wide super-admin controls, which most customers won't have access to.

## WHP — Getting started

- [Welcome to WHP](https://kb.anhonesthost.com/whp/getting-started/welcome/): Quick orientation for new customers — what WHP is and where to start.
- [What is containerized hosting?](https://kb.anhonesthost.com/whp/getting-started/what-is-containerized-hosting/): Plain-language explainer of containerized hosting and how it compares to shared hosting and a VPS.

## WHP — How-to guides

- [Add a domain](https://kb.anhonesthost.com/whp/how-to/add-a-domain/): Point a domain at your WHP hosting — whether you registered it with us or elsewhere.
- [Manage DNS records](https://kb.anhonesthost.com/whp/how-to/manage-dns-records/): View, add, edit, and delete DNS records for your domains using the Domains & DNS records editor in WHP.
- [Create a site](https://kb.anhonesthost.com/whp/how-to/create-a-site/): Spin up a containerized site on a domain you've added to WHP.
- [Create an email account](https://kb.anhonesthost.com/whp/how-to/create-an-email-account/): Add a mailbox on one of your domains and connect your email client.
- [Backups](https://kb.anhonesthost.com/whp/how-to/backups/): Run on-demand and scheduled backups of your sites and databases, and confirm they're succeeding.
- [Switching your site's backend](https://kb.anhonesthost.com/whp/how-to/switching-site-backend/): Change the web engine (container type) running a site — standard PHP/FPM or the premium LiteSpeed/OpenLiteSpeed tier.
- [Clear your site's cache](https://kb.anhonesthost.com/whp/how-to/clear-your-cache/): Seeing an old version of a page after making a change? Here's how to clear cached content so your updates show up.

## WHP — Site Builder

- [Site Builder overview](https://kb.anhonesthost.com/whp/site-builder/overview/): Build a website visually inside WHP — drag-and-drop blocks, ready-made templates, draft / publish workflow.
- [Getting started](https://kb.anhonesthost.com/whp/site-builder/getting-started/): Open Site Builder, pick a template or start from scratch, make your first edits, and publish.
- [Blocks & pages](https://kb.anhonesthost.com/whp/site-builder/blocks-and-pages/): The Site Builder block library, plus how to add pages and edit the shared header and footer.
- [Styling your site](https://kb.anhonesthost.com/whp/site-builder/styling/): Set colours, fonts, and link styles once with Site Design Tokens; reach for Advanced when you need finer control.
- [Publishing & code injection](https://kb.anhonesthost.com/whp/site-builder/publishing/): Drafts vs. publish, device previews, and adding analytics, custom fonts, or global CSS via the custom head code panel.

## WHP — Local development

- [Develop locally with our containers](https://kb.anhonesthost.com/whp/local-dev/overview/): Run the same Apache/PHP and Node containers locally that we use to host your site in production.
- [PHP + Apache locally](https://kb.anhonesthost.com/whp/local-dev/php-apache/): Run the cloud-apache-container image on your laptop for WordPress and other PHP apps.
- [Node + Nginx locally](https://kb.anhonesthost.com/whp/local-dev/node/): Run the cloud-node-container image on your laptop for Express, custom Node apps, and PM2-managed processes.

## WHP — Reference

- [Service hostnames](https://kb.anhonesthost.com/whp/reference/service-hostnames/): Quick reference for connecting to MySQL, PostgreSQL, and Valkey from inside your container.

## WHP — Add-ons

- [Add-ons overview](https://kb.anhonesthost.com/whp/add-ons/overview/): Optional features you can layer on your hosting plan — monitoring, archival email, resource upgrades, and more.
- [Site Monitoring](https://kb.anhonesthost.com/whp/add-ons/monitoring/): Proactive alerts for site errors, brute-force attempts, and exploit signatures.
- [Archival email](https://kb.anhonesthost.com/whp/add-ons/archival-email/): Long-term, searchable archive of your mailbox content, separate from the live mailbox.
- [Resource upgrades](https://kb.anhonesthost.com/whp/add-ons/resource-upgrades/): Add CPU, RAM, or disk to your container without migrating to a different plan.
- [Email upgrades](https://kb.anhonesthost.com/whp/add-ons/email-upgrades/): Add mailboxes or bump per-mailbox storage on your plan.
- [Optimized Webserver (OpenLiteSpeed + LSCache)](https://kb.anhonesthost.com/whp/add-ons/optimized-webserver/): Run your sites on OpenLiteSpeed with server-level full-page caching for dramatically faster page delivery — ideal for WordPress and other dynamic CMS sites.

## WHP — Admin

- [Admin overview](https://kb.anhonesthost.com/whp/admin/overview/): What WHP super admin unlocks — server-wide controls for services, mail, DNS, security, monitoring, and users.
- [Server settings & services](https://kb.anhonesthost.com/whp/admin/server-settings/): Restart services, configure mail server, manage DNS / nameservers, HAProxy + system SSL certificates, and integration API keys.
- [Coraza WAF rules](https://kb.anhonesthost.com/whp/admin/coraza-waf/): Set the global WAF mode, tune individual rules, audit blocked requests, and add per-host overrides.
- [AI Monitor, Issues & Ignore Rules](https://kb.anhonesthost.com/whp/admin/site-monitoring/): The three admin pages that drive the Site Monitoring add-on — AI Monitor dashboard, Issues, and Ignore Rules.
- [Users & delegated access](https://kb.anhonesthost.com/whp/admin/user-management/): Create WHP users, set account types, change passwords, plus delegated user access and account suspensions.
- [Backups](https://kb.anhonesthost.com/whp/admin/backups/): How WHP's automatic backups work, the default-target requirement, full-server backups vs customer data backups, and managing backup targets.
- [Data-drive encryption (LUKS)](https://kb.anhonesthost.com/whp/admin/data-drive-encryption/): Optional LUKS2 encryption of the /docker data volume on new server installs. Encrypts customer data, databases, and container state at rest; adds a manual unlock step after every reboot.

## cPanel hosting

- [What are my nameservers?](https://kb.anhonesthost.com/cpanel/nameservers/): The nameservers to set at your registrar so your domain points at your cPanel hosting with us.
- [Get your free SSL certificate](https://kb.anhonesthost.com/cpanel/free-ssl-certificate/): Every cPanel account includes free Let's Encrypt certificates through AutoSSL. Here's what has to be in place and what to do if one doesn't issue.
- [Why is my site getting a 403 error?](https://kb.anhonesthost.com/cpanel/fix-a-403-error/): A 403 Forbidden on cPanel hosting is almost always file permissions or file ownership. Here's how to check and fix both.
- [Send WordPress email from your own domain](https://kb.anhonesthost.com/cpanel/wordpress-email-from-your-domain/): Stop WordPress sending as user@server and send from an address on your domain instead, using an SMTP plugin and a real mailbox.

## Domains

- [Transferring a domain to us](https://kb.anhonesthost.com/domains/transferring-a-domain-to-us/): What happens after you start a domain transfer — the confirmation emails, how long it takes, and the nameserver check to do afterwards.
- [Flush your DNS cache](https://kb.anhonesthost.com/domains/flush-your-dns-cache/): Your site moved or its DNS changed, but your computer still loads the old version? Clear the DNS cache your device has saved locally.

## Email

- [Set up your email](https://kb.anhonesthost.com/email/set-up-your-email-client/): Connect Outlook, Apple Mail, Thunderbird, or your phone to your mailbox — with the server settings for both WHP and cPanel hosting.
- [Changes to spam filtering](https://kb.anhonesthost.com/email/spam-filtering-changes/): We're moving spam filtering from Baruwa to Proxmox Mail Gateway. What's changing, when, and what you need to do.

## Support

- [Remote support with RustDesk](https://kb.anhonesthost.com/support/remote-support/): Install and configure the RustDesk client so our support team can connect to your device and help directly.

## Optional

- [AnHonestHost KB homepage](https://kb.anhonesthost.com/): Start page for the knowledge base.
- [Sitemap](https://kb.anhonesthost.com/sitemap-index.xml): XML sitemap index for all pages on this site.
