---
title: What are my nameservers?
description: The nameservers to set at your registrar so your domain points at your cPanel hosting with us.
sidebar:
  order: 1
---

import { Aside } from '@astrojs/starlight/components';
import Support from '~/content/partials/support-link.mdx';

Nameservers tell the internet which company is in charge of your domain's DNS. To use your hosting with us, set these at whichever registrar your domain is registered with.

## Shared and reseller hosting (cPanel01)

```text
ns1.cpanel01.cloud-hosting.io
ns2.cpanel01.cloud-hosting.io
```

Both shared and reseller accounts on cPanel01 use the same pair.

<Aside type="note">
  **On WHP instead?** WHP servers each have their own nameservers, so there's no single pair to publish here. Yours are shown in WHP on the **Dashboard** page under **Server Information** — see [Add a domain](/whp/how-to/add-a-domain/).
</Aside>

## Setting them

Nameservers are changed at your **registrar** (whoever you bought the domain from), not in cPanel. Look for a section called *Nameservers*, *DNS*, or *Domain settings*, choose the "custom nameservers" option, and enter both values above.

If your domain is registered with us, tell us the change you need and we'll make it for you.

## How long does it take?

Nameserver changes propagate across the internet gradually — usually within a few hours, occasionally up to 48. You can watch progress at [whatsmydns.net](https://www.whatsmydns.net/).

During that window some visitors reach the new server while others still reach the old one. That's expected, and it's why we recommend leaving your old hosting active until propagation finishes.

<Aside type="caution">
  Changing nameservers moves **all** of your DNS to us — website, email, and anything else. If your email is hosted somewhere other than your website, tell us before you switch so we can recreate those mail records here first. Otherwise mail delivery stops when the change takes effect.
</Aside>

## Related

- [Flush your DNS cache](/domains/flush-your-dns-cache/) — if you still see the old site after propagation.
- [Transferring a domain to us](/domains/transferring-a-domain-to-us/)

## Still stuck?

<Support />
