• Joined on 2021-01-05
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-09-02 18:27:39 +00:00
6e01e27cb9 Updating Version and Documentation
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-09-02 18:03:42 +00:00
7cd7f036ff Fix extension transfer system and browser phone compatibility
jknapp commented on issue HPR/hpr_hub#97 2025-09-02 01:01:26 +00:00
Request for IPv6 on HPR

Unfortunately the provider we are using does not have ipv6 yet in the DC we are in.

jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-09-01 16:35:01 +00:00
ae92ea2c81 Fix hold/resume functionality and customer number detection
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-08-31 13:20:25 +00:00
5b6011bdb8 Adding new functionality
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-08-31 00:44:15 +00:00
c8c02da433 Add comprehensive debugging for hold button state issues
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-08-31 00:37:33 +00:00
0b8c5f4a4c Fix missing enqueued_at column in twp_queued_calls table
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-08-31 00:28:20 +00:00
82e591b367 Enhance recording debugging and fix outbound call number detection
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-08-31 00:01:14 +00:00
ae9c6f5e8c Fix recording playback authentication and phone number display
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-08-30 23:50:07 +00:00
cf37cbd3cc Fix hold button to properly show Resume state when call is on hold
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-08-30 23:43:04 +00:00
18ace04e5b Fix database schema for call recording phone number fields
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-08-30 23:37:45 +00:00
a306e58bc5 Fix resume functionality for held outbound calls
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-08-30 23:26:49 +00:00
051de4e3e1 Implement agent queue transfer functionality for browser phones
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-08-30 23:22:26 +00:00
3f1d115aa0 Fix critical hold issue preventing call disconnections
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-08-30 23:08:49 +00:00
315a774447 Fix recording database storage and improve error handling
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-08-30 23:07:05 +00:00
e216abdd86 Fix hold functionality to put customer on hold instead of agent
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-08-30 22:56:08 +00:00
0d0667cf3d Replace obnoxious cowbell with gentle bell tone as default hold music
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-08-30 22:52:17 +00:00
308e4851ac Add default queue music setting and improve hold music fallback
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-08-30 22:50:04 +00:00
e6e177a114 Improve call recording functionality with better debugging and Call SID detection
jknapp pushed to main at wp-plugins/twilio-wp-plugin 2025-08-30 22:46:54 +00:00
0bbc499878 Fix call hold/resume and recording issues, add configurable hold music