301 lines
9.7 KiB
PHP
301 lines
9.7 KiB
PHP
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<?php
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/**
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* Phone schedule management class
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*/
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class TWP_Scheduler {
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/**
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* Check active schedules
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*/
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public function check_active_schedules() {
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global $wpdb;
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$table_name = $wpdb->prefix . 'twp_phone_schedules';
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$current_time = current_time('H:i:s');
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$current_day = strtolower(date('l'));
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$schedules = $wpdb->get_results($wpdb->prepare(
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"SELECT * FROM $table_name
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WHERE is_active = 1
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AND days_of_week LIKE %s
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AND start_time <= %s
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AND end_time >= %s",
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'%' . $current_day . '%',
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$current_time,
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$current_time
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));
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foreach ($schedules as $schedule) {
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$this->apply_schedule($schedule);
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}
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}
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/**
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* Apply schedule to phone number
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*/
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private function apply_schedule($schedule) {
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$twilio = new TWP_Twilio_API();
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// Get phone numbers
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$numbers = $twilio->get_phone_numbers();
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if ($numbers['success']) {
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foreach ($numbers['data']['incoming_phone_numbers'] as $number) {
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if ($number['phone_number'] == $schedule->phone_number) {
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// Configure webhook based on schedule
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$webhook_url = home_url('/twilio-webhook/voice');
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$webhook_url = add_query_arg('schedule_id', $schedule->id, $webhook_url);
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$twilio->configure_phone_number(
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$number['sid'],
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$webhook_url
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);
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break;
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}
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}
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}
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}
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/**
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* Create schedule
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*/
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public static function create_schedule($data) {
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global $wpdb;
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$table_name = $wpdb->prefix . 'twp_phone_schedules';
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$insert_data = array(
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'schedule_name' => sanitize_text_field($data['schedule_name']),
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'days_of_week' => sanitize_text_field($data['days_of_week']),
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'start_time' => sanitize_text_field($data['start_time']),
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'end_time' => sanitize_text_field($data['end_time']),
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'workflow_id' => sanitize_text_field($data['workflow_id']),
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'is_active' => isset($data['is_active']) ? 1 : 0
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);
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$format = array('%s', '%s', '%s', '%s', '%s', '%d');
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// Add optional fields if provided
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if (!empty($data['phone_number'])) {
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$insert_data['phone_number'] = sanitize_text_field($data['phone_number']);
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$format[] = '%s';
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}
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if (!empty($data['forward_number'])) {
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$insert_data['forward_number'] = sanitize_text_field($data['forward_number']);
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$format[] = '%s';
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}
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if (!empty($data['after_hours_action'])) {
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$insert_data['after_hours_action'] = sanitize_text_field($data['after_hours_action']);
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$format[] = '%s';
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}
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if (!empty($data['after_hours_workflow_id'])) {
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$insert_data['after_hours_workflow_id'] = sanitize_text_field($data['after_hours_workflow_id']);
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$format[] = '%s';
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}
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if (!empty($data['after_hours_forward_number'])) {
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$insert_data['after_hours_forward_number'] = sanitize_text_field($data['after_hours_forward_number']);
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$format[] = '%s';
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}
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$result = $wpdb->insert($table_name, $insert_data, $format);
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return $result !== false;
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}
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/**
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* Update schedule
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*/
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public static function update_schedule($id, $data) {
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global $wpdb;
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$table_name = $wpdb->prefix . 'twp_phone_schedules';
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$update_data = array();
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$update_format = array();
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if (isset($data['phone_number'])) {
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$update_data['phone_number'] = sanitize_text_field($data['phone_number']);
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$update_format[] = '%s';
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}
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if (isset($data['schedule_name'])) {
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$update_data['schedule_name'] = sanitize_text_field($data['schedule_name']);
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$update_format[] = '%s';
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}
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if (isset($data['days_of_week'])) {
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$update_data['days_of_week'] = sanitize_text_field($data['days_of_week']);
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$update_format[] = '%s';
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}
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if (isset($data['start_time'])) {
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$update_data['start_time'] = sanitize_text_field($data['start_time']);
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$update_format[] = '%s';
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}
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if (isset($data['end_time'])) {
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$update_data['end_time'] = sanitize_text_field($data['end_time']);
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$update_format[] = '%s';
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}
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if (isset($data['workflow_id'])) {
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$update_data['workflow_id'] = sanitize_text_field($data['workflow_id']);
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$update_format[] = '%s';
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}
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if (isset($data['forward_number'])) {
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$update_data['forward_number'] = sanitize_text_field($data['forward_number']);
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$update_format[] = '%s';
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}
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if (isset($data['after_hours_action'])) {
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$update_data['after_hours_action'] = sanitize_text_field($data['after_hours_action']);
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$update_format[] = '%s';
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}
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if (isset($data['after_hours_workflow_id'])) {
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$update_data['after_hours_workflow_id'] = sanitize_text_field($data['after_hours_workflow_id']);
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$update_format[] = '%s';
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}
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if (isset($data['after_hours_forward_number'])) {
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$update_data['after_hours_forward_number'] = sanitize_text_field($data['after_hours_forward_number']);
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$update_format[] = '%s';
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}
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if (isset($data['is_active'])) {
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$update_data['is_active'] = $data['is_active'] ? 1 : 0;
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$update_format[] = '%d';
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}
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$result = $wpdb->update(
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$table_name,
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$update_data,
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array('id' => $id),
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$update_format,
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array('%d')
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);
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return $result !== false;
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}
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/**
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* Delete schedule
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*/
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public static function delete_schedule($id) {
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global $wpdb;
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$table_name = $wpdb->prefix . 'twp_phone_schedules';
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return $wpdb->delete(
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$table_name,
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array('id' => $id),
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array('%d')
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);
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}
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/**
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* Get schedules
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*/
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public static function get_schedules($phone_number = null) {
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global $wpdb;
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$table_name = $wpdb->prefix . 'twp_phone_schedules';
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if ($phone_number) {
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return $wpdb->get_results($wpdb->prepare(
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"SELECT * FROM $table_name WHERE phone_number = %s ORDER BY created_at DESC",
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$phone_number
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));
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} else {
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return $wpdb->get_results("SELECT * FROM $table_name ORDER BY created_at DESC");
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}
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}
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/**
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* Get schedule by ID
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*/
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public static function get_schedule($id) {
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global $wpdb;
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$table_name = $wpdb->prefix . 'twp_phone_schedules';
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return $wpdb->get_row($wpdb->prepare(
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"SELECT * FROM $table_name WHERE id = %d",
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$id
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));
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}
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/**
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* Check if schedule is active now
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*/
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public static function is_schedule_active($schedule_id) {
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$schedule = self::get_schedule($schedule_id);
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if (!$schedule || !$schedule->is_active) {
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return false;
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}
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$current_time = current_time('H:i:s');
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$current_day = strtolower(date('l'));
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// Check if current day is in schedule
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if (strpos($schedule->days_of_week, $current_day) === false) {
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return false;
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}
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// Check if current time is within schedule
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return $current_time >= $schedule->start_time && $current_time <= $schedule->end_time;
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}
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/**
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* Get appropriate routing for schedule
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*/
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public static function get_schedule_routing($schedule_id) {
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$schedule = self::get_schedule($schedule_id);
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if (!$schedule || !$schedule->is_active) {
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return array(
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'action' => 'default',
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'data' => null
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);
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}
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$is_within_hours = self::is_schedule_active($schedule_id);
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if ($is_within_hours) {
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// Within business hours - use main workflow
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return array(
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'action' => 'workflow',
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'data' => array(
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'workflow_id' => $schedule->workflow_id
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)
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);
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} else {
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// After hours - use after hours routing
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if ($schedule->after_hours_action === 'forward' && $schedule->after_hours_forward_number) {
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return array(
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'action' => 'forward',
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'data' => array(
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'forward_number' => $schedule->after_hours_forward_number
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)
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);
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} else if ($schedule->after_hours_action === 'workflow' && $schedule->after_hours_workflow_id) {
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return array(
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'action' => 'workflow',
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'data' => array(
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'workflow_id' => $schedule->after_hours_workflow_id
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)
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);
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} else {
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// Default to main workflow if no after hours action specified
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return array(
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'action' => 'workflow',
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'data' => array(
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'workflow_id' => $schedule->workflow_id
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)
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);
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}
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}
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}
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}
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