Add comprehensive queue management to browser phone shortcode
Features Added: - Queue display showing all assigned queues for the current user - Real-time queue statistics (waiting calls, capacity) - Visual indicators for queues with waiting calls (green border, pulse animation) - Queue selection with click interaction - Accept next call from selected queue functionality - Auto-refresh of queue data every 30 seconds - Mobile-responsive queue interface Backend Changes: - New ajax_get_agent_queues() handler to fetch user's assigned queues - Enhanced ajax_get_waiting_calls() to return structured data - Proper permission checking for twp_access_agent_queue capability Frontend Enhancements: - Interactive queue list with selection states - Queue controls panel showing selected queue info - Refresh button for manual queue updates - Visual feedback for queues with active calls - Mobile-optimized layout for smaller screens UI/UX Improvements: - Queues with waiting calls highlighted with green accent - Pulsing indicator for active queues - Auto-selection of first queue with calls - Responsive design for mobile devices - Dark mode support for queue elements 🤖 Generated with [Claude Code](https://claude.ai/code) Co-Authored-By: Claude <noreply@anthropic.com>
This commit is contained in:
@@ -11,6 +11,8 @@
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let callStartTime = null;
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let isConnected = false;
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let availableNumbers = [];
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let userQueues = [];
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let selectedQueue = null;
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// Initialize when document is ready
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$(document).ready(function() {
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@@ -22,6 +24,7 @@
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initializeBrowserPhone();
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bindEvents();
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loadPhoneNumbers();
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loadUserQueues();
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});
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/**
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@@ -191,6 +194,17 @@
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acceptQueueCall();
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});
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// Refresh queues button
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$('#twp-refresh-queues').on('click', function() {
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loadUserQueues();
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});
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// Queue item selection
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$(document).on('click', '.queue-item', function() {
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const queueId = $(this).data('queue-id');
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selectQueue(queueId);
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});
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// Manual number input
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$('#twp-dial-number').on('input', function() {
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// Only allow valid phone number characters
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@@ -336,21 +350,123 @@
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}
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/**
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* Accept next call from queue
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* Load user's assigned queues
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*/
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function loadUserQueues() {
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$.ajax({
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url: twp_frontend_ajax.ajax_url,
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method: 'POST',
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data: {
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action: 'twp_get_agent_queues',
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nonce: twp_frontend_ajax.nonce
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},
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success: function(response) {
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if (response.success) {
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userQueues = response.data;
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displayQueues();
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} else {
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showMessage('Failed to load queues: ' + (response.data || 'Unknown error'), 'error');
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}
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},
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error: function() {
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showMessage('Failed to load queues', 'error');
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}
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});
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}
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/**
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* Display queues in the UI
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*/
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function displayQueues() {
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const $queueList = $('#twp-queue-list');
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if (userQueues.length === 0) {
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$queueList.html('<div class="no-queues">No queues assigned to you.</div>');
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$('#twp-queue-section').hide();
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return;
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}
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$('#twp-queue-section').show();
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let html = '';
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userQueues.forEach(function(queue) {
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const hasWaiting = parseInt(queue.current_waiting) > 0;
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const waitingCount = queue.current_waiting || 0;
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html += `
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<div class="queue-item ${hasWaiting ? 'has-calls' : ''}" data-queue-id="${queue.id}">
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<div class="queue-name">${queue.queue_name}</div>
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<div class="queue-info">
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<span class="queue-waiting ${hasWaiting ? 'has-calls' : ''}">
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${waitingCount} waiting
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</span>
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<span class="queue-capacity">
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Max: ${queue.max_size}
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</span>
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</div>
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</div>
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`;
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});
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$queueList.html(html);
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// Auto-select first queue with calls, or first queue if none have calls
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const firstQueueWithCalls = userQueues.find(q => parseInt(q.current_waiting) > 0);
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const queueToSelect = firstQueueWithCalls || userQueues[0];
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if (queueToSelect) {
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selectQueue(queueToSelect.id);
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}
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}
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/**
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* Select a queue
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*/
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function selectQueue(queueId) {
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selectedQueue = userQueues.find(q => q.id == queueId);
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if (!selectedQueue) return;
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// Update UI selection
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$('.queue-item').removeClass('selected');
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$(`.queue-item[data-queue-id="${queueId}"]`).addClass('selected');
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// Update queue controls
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$('#selected-queue-name').text(selectedQueue.queue_name);
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$('#twp-waiting-count').text(selectedQueue.current_waiting || 0);
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$('#twp-queue-max-size').text(selectedQueue.max_size);
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// Show queue controls if there are waiting calls
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if (parseInt(selectedQueue.current_waiting) > 0) {
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$('#twp-queue-controls').show();
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} else {
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$('#twp-queue-controls').hide();
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}
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}
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/**
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* Accept next call from selected queue
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*/
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function acceptQueueCall() {
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if (!selectedQueue) {
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showMessage('Please select a queue first', 'error');
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return;
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}
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$.ajax({
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url: twp_frontend_ajax.ajax_url,
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method: 'POST',
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data: {
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action: 'twp_accept_next_queue_call',
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queue_id: selectedQueue.id,
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nonce: twp_frontend_ajax.nonce
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},
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success: function(response) {
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if (response.success) {
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showMessage('Connecting to next caller...', 'info');
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// Refresh queue data after accepting call
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setTimeout(loadUserQueues, 1000);
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} else {
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showMessage(response.data || 'No calls waiting', 'info');
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showMessage(response.data || 'No calls waiting in this queue', 'info');
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}
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},
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error: function() {
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@@ -467,34 +583,9 @@
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// Periodic status updates
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setInterval(function() {
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if (isConnected) {
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loadWaitingCallsCount();
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loadUserQueues(); // This will refresh all queue data including waiting counts
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}
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}, 30000); // Every 30 seconds
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/**
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* Load waiting calls count for queue display
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*/
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function loadWaitingCallsCount() {
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$.ajax({
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url: twp_frontend_ajax.ajax_url,
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method: 'POST',
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data: {
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action: 'twp_get_waiting_calls',
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nonce: twp_frontend_ajax.nonce
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},
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success: function(response) {
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if (response.success) {
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$('#twp-waiting-count').text(response.data.count || 0);
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// Show queue controls if user has permission and there are waiting calls
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if (response.data.count > 0) {
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$('#twp-queue-controls').show();
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} else {
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$('#twp-queue-controls').hide();
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}
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}
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}
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});
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}
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})(jQuery);
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