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Add FCM push notifications, queue alerts, caller ID fixes, and auto-revert agent status
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Server-side:
- Add push credential auto-creation for FCM incoming call notifications
- Add queue alert FCM notifications (data-only for background delivery)
- Add queue alert cancellation on call accept/disconnect
- Fix caller ID to show caller's number instead of Twilio number
- Fix FCM token storage when refresh_token is null
- Add pre_call_status tracking to revert agent status 30s after call ends
- Add SSE fallback polling for mobile app connectivity

Mobile app:
- Add Android telecom permissions and phone account registration
- Add VoiceFirebaseMessagingService for incoming call push handling
- Add insistent queue alert notifications with custom sound
- Fix caller number display on active call screen
- Add caller ID selection dropdown on dashboard
- Add phone numbers endpoint and provider support
- Add unit tests for CallInfo, QueueState, and CallProvider
- Remove local.properties from tracking, add .gitignore

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
This commit is contained in:
Claude
2026-03-07 17:11:02 -08:00
parent 78e6c5a4ee
commit 4af4be94a4
26 changed files with 1829 additions and 189 deletions
Download Patch File Download Diff File Expand all files Collapse all files

40
includes/class-twp-agent-manager.php
View File

@@ -619,35 +619,35 @@ class TWP_Agent_Manager {
}
/**
* Check and revert agents from auto-busy to available after 1 minute
* Check and revert agents from auto-busy to their previous status after 30 seconds
*/
public static function revert_auto_busy_agents() {
global $wpdb;
$table_name = $wpdb->prefix . 'twp_agent_status';
// Find agents who have been auto-busy for more than 1 minute and are still logged in
$cutoff_time = date('Y-m-d H:i:s', strtotime('-1 minute'));
// Find agents who have been auto-busy for more than 30 seconds and are still logged in
$cutoff_time = date('Y-m-d H:i:s', strtotime('-30 seconds'));
$auto_busy_agents = $wpdb->get_results($wpdb->prepare(
"SELECT user_id, current_call_sid FROM $table_name
WHERE status = 'busy'
AND auto_busy_at IS NOT NULL
"SELECT user_id, current_call_sid, pre_call_status FROM $table_name
WHERE status = 'busy'
AND auto_busy_at IS NOT NULL
AND auto_busy_at < %s
AND is_logged_in = 1",
$cutoff_time
));
foreach ($auto_busy_agents as $agent) {
// Verify the call is actually finished before reverting
$call_sid = $agent->current_call_sid;
$call_active = false;
if ($call_sid) {
// Check if call is still active using Twilio API
try {
$api = new TWP_Twilio_API();
$call_status = $api->get_call_status($call_sid);
// If call is still in progress, don't revert yet
if (in_array($call_status, ['queued', 'ringing', 'in-progress'])) {
$call_active = true;
@@ -655,17 +655,25 @@ class TWP_Agent_Manager {
}
} catch (Exception $e) {
error_log("TWP Auto-Revert: Could not check call status for {$call_sid}: " . $e->getMessage());
// If we can't check call status, assume it's finished and proceed with revert
}
}
// Only revert if call is not active
if (!$call_active) {
error_log("TWP Auto-Revert: Reverting user {$agent->user_id} from auto-busy to available");
self::set_agent_status($agent->user_id, 'available', null, false);
$revert_to = !empty($agent->pre_call_status) ? $agent->pre_call_status : 'available';
error_log("TWP Auto-Revert: Reverting user {$agent->user_id} from busy to {$revert_to}");
self::set_agent_status($agent->user_id, $revert_to, null, false);
// Clear pre_call_status
$wpdb->update(
$table_name,
array('pre_call_status' => null),
array('user_id' => $agent->user_id),
array('%s'),
array('%d')
);
}
}
return count($auto_busy_agents);
}