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Add FCM push notifications, queue alerts, caller ID fixes, and auto-revert agent status
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Server-side:
- Add push credential auto-creation for FCM incoming call notifications
- Add queue alert FCM notifications (data-only for background delivery)
- Add queue alert cancellation on call accept/disconnect
- Fix caller ID to show caller's number instead of Twilio number
- Fix FCM token storage when refresh_token is null
- Add pre_call_status tracking to revert agent status 30s after call ends
- Add SSE fallback polling for mobile app connectivity

Mobile app:
- Add Android telecom permissions and phone account registration
- Add VoiceFirebaseMessagingService for incoming call push handling
- Add insistent queue alert notifications with custom sound
- Fix caller number display on active call screen
- Add caller ID selection dropdown on dashboard
- Add phone numbers endpoint and provider support
- Add unit tests for CallInfo, QueueState, and CallProvider
- Remove local.properties from tracking, add .gitignore

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
This commit is contained in:
Claude
2026-03-07 17:11:02 -08:00
parent 78e6c5a4ee
commit 4af4be94a4
26 changed files with 1829 additions and 189 deletions
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77
includes/class-twp-webhooks.php
View File

@@ -329,7 +329,13 @@ class TWP_Webhooks {
*/
public function handle_browser_voice($request) {
$params = $request->get_params();
error_log('TWP browser-voice webhook params: ' . json_encode(array(
'From' => $params['From'] ?? '',
'To' => $params['To'] ?? '',
'CallerId' => $params['CallerId'] ?? '',
'CallSid' => $params['CallSid'] ?? '',
)));
$call_data = array(
'CallSid' => isset($params['CallSid']) ? $params['CallSid'] : '',
'From' => isset($params['From']) ? $params['From'] : '',
@@ -371,23 +377,45 @@ class TWP_Webhooks {
if (isset($params['To']) && !empty($params['To'])) {
$to_number = $params['To'];
// Mobile SDK sends CallerId via extraOptions; browser sends From as phone number
// Mobile SDK sends From as identity (e.g. "agent2jknapp"), browser sends From as phone number
// Only use CallerId/From if it looks like a phone number (starts with + or is all digits)
$from_number = '';
if (!empty($params['CallerId']) && strpos($params['CallerId'], 'client:') !== 0) {
if (!empty($params['CallerId']) && preg_match('/^\+?\d+$/', $params['CallerId'])) {
$from_number = $params['CallerId'];
} elseif (!empty($params['From']) && strpos($params['From'], 'client:') !== 0) {
} elseif (!empty($params['From']) && preg_match('/^\+?\d+$/', $params['From'])) {
$from_number = $params['From'];
}
// Fall back to default caller ID if no valid one provided
if (empty($from_number)) {
$from_number = get_option('twp_caller_id_number', '');
}
if (empty($from_number)) {
$from_number = get_option('twp_default_sms_number', '');
}
// Last resort: fetch first Twilio number from API
if (empty($from_number)) {
try {
require_once plugin_dir_path(dirname(__FILE__)) . 'includes/class-twp-twilio-api.php';
$twilio = new TWP_Twilio_API();
$numbers = $twilio->get_phone_numbers();
if (!empty($numbers['data']['incoming_phone_numbers'][0]['phone_number'])) {
$from_number = $numbers['data']['incoming_phone_numbers'][0]['phone_number'];
}
} catch (\Exception $e) {
error_log('TWP browser-voice: failed to fetch default number: ' . $e->getMessage());
}
}
// If it's an outgoing call to a phone number
if (strpos($to_number, 'client:') !== 0) {
$twiml .= '<Dial timeout="30"';
// Add caller ID if provided
if (!empty($from_number) && strpos($from_number, 'client:') !== 0) {
// Add caller ID (required for outbound calls to phone numbers)
if (!empty($from_number)) {
$twiml .= ' callerId="' . htmlspecialchars($from_number) . '"';
}
$twiml .= '>';
$twiml .= '<Number>' . htmlspecialchars($to_number) . '</Number>';
$twiml .= '</Dial>';
@@ -400,9 +428,11 @@ class TWP_Webhooks {
} else {
$twiml .= '<Say voice="alice">No destination number provided.</Say>';
}
$twiml .= '</Response>';
error_log('TWP browser-voice TwiML: ' . $twiml);
return $this->send_twiml_response($twiml);
}
@@ -914,11 +944,36 @@ class TWP_Webhooks {
// Update call status in queue if applicable
// Remove from queue for any terminal call state
if (in_array($status_data['CallStatus'], ['completed', 'busy', 'failed', 'canceled', 'no-answer'])) {
// Get queue_id before removing so we can send cancel notifications
global $wpdb;
$calls_table = $wpdb->prefix . 'twp_queued_calls';
$queued_call = $wpdb->get_row($wpdb->prepare(
"SELECT queue_id FROM $calls_table WHERE call_sid = %s",
$status_data['CallSid']
));
$queue_removed = TWP_Call_Queue::remove_from_queue($status_data['CallSid']);
if ($queue_removed) {
TWP_Call_Logger::log_action($status_data['CallSid'], 'Call removed from queue due to status: ' . $status_data['CallStatus']);
error_log('TWP Status Webhook: Removed call ' . $status_data['CallSid'] . ' from queue (status: ' . $status_data['CallStatus'] . ')');
// Cancel queue alert notifications on agents' devices
if ($queued_call) {
require_once plugin_dir_path(__FILE__) . 'class-twp-fcm.php';
$fcm = new TWP_FCM();
$fcm->cancel_queue_alert_for_queue($queued_call->queue_id, $status_data['CallSid']);
}
}
// Set auto_busy_at for agents whose call just ended, so they revert after 30s
$agent_status_table = $wpdb->prefix . 'twp_agent_status';
$wpdb->query($wpdb->prepare(
"UPDATE $agent_status_table
SET auto_busy_at = %s, current_call_sid = NULL
WHERE current_call_sid = %s AND status = 'busy'",
current_time('mysql'),
$status_data['CallSid']
));
}
// Empty response