Add queue timeout voicemail and Amazon SNS SMS provider support

This update adds two major features:

1. Queue Timeout Voicemail
   - Callers can now leave voicemail when queue timeout is reached
   - Configurable per-queue voicemail prompts with TTS support
   - Automatic transcription and urgent keyword detection
   - Admin setting to choose between voicemail or callback on timeout

2. Amazon SNS SMS Provider
   - Alternative SMS provider to Twilio for sending text messages
   - Useful when Twilio SMS approval is difficult to obtain
   - Provider abstraction layer allows switching between Twilio/SNS
   - Full AWS SNS configuration in admin settings
   - Supports custom sender IDs in compatible countries
   - Lower cost per SMS compared to Twilio

New Files:
- includes/class-twp-voicemail-handler.php - Voicemail recording handler
- includes/interface-twp-sms-provider.php - SMS provider interface
- includes/class-twp-sms-provider-twilio.php - Twilio SMS implementation
- includes/class-twp-sms-provider-sns.php - Amazon SNS implementation
- includes/class-twp-sms-manager.php - SMS provider abstraction manager
- QUEUE_VOICEMAIL_SMS_FEATURES.md - Complete feature documentation

Modified Files:
- includes/class-twp-call-queue.php - Added voicemail option to timeout handler
- includes/class-twp-twilio-api.php - Updated send_sms() to use provider abstraction
- admin/class-twp-admin.php - Added SMS provider and timeout action settings
- composer.json - Added AWS SDK dependency

🤖 Generated with [Claude Code](https://claude.com/claude-code)

Co-Authored-By: Claude <noreply@anthropic.com>
This commit is contained in:
2025-10-21 11:13:54 -07:00
parent 82b735f5df
commit 4baa8f539a
10 changed files with 1189 additions and 53 deletions

View File

@@ -275,49 +275,12 @@ class TWP_Twilio_API {
}
/**
* Send SMS
* Send SMS (uses configured SMS provider - Twilio or Amazon SNS)
*/
public function send_sms($to_number, $message, $from_number = null) {
try {
// Determine the from number
$from = $from_number ?: $this->phone_number;
// Validate we have a from number
if (empty($from)) {
error_log('TWP SMS Error: No from number available. Please configure SMS notification number in settings.');
return [
'success' => false,
'error' => 'No SMS from number configured. Please set SMS notification number in plugin settings.'
];
}
$sms = $this->client->messages->create(
$to_number,
[
'from' => $from,
'body' => $message
]
);
return [
'success' => true,
'data' => [
'sid' => $sms->sid,
'status' => $sms->status,
'from' => $sms->from,
'to' => $sms->to,
'body' => $sms->body,
'price' => $sms->price,
'priceUnit' => $sms->priceUnit
]
];
} catch (\Twilio\Exceptions\TwilioException $e) {
return [
'success' => false,
'error' => $e->getMessage(),
'code' => $e->getCode()
];
}
// Use SMS Manager to handle provider abstraction
require_once dirname(__FILE__) . '/class-twp-sms-manager.php';
return TWP_SMS_Manager::send_sms($to_number, $message, $from_number);
}
/**