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Fix browser phone init not starting on mobile (window.load not firing)
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The window.load event was never firing on mobile tablets, preventing
the browser phone from initializing. Changed to poll for Twilio SDK
availability instead of waiting for window.load event.

Co-Authored-By: Claude Opus 4.5 <noreply@anthropic.com>
This commit is contained in:
jknapp
2026-01-23 19:12:18 -08:00
parent 03b6e5d70f
commit 59df695530
1 changed files with 33 additions and 13 deletions
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40
admin/class-twp-admin.php
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@@ -8253,20 +8253,40 @@ class TWP_Admin {
// Check if SDK loaded and initialize // Check if SDK loaded and initialize
debugLog('jQuery ready'); debugLog('jQuery ready');
$(window).on('load', function() {
debugLog('Window loaded'); // Don't wait for window.load - it may not fire on mobile
setTimeout(function() { // Instead, poll for Twilio SDK availability
debugLog('Checking Twilio: ' + (typeof Twilio)); var sdkCheckAttempts = 0;
if (typeof Twilio === 'undefined') { var maxSdkCheckAttempts = 50; // 5 seconds max
showError('Twilio Voice SDK failed to load. Please check your internet connection and try refreshing the page.');
console.error('Twilio SDK not found. Script may be blocked or failed to load.'); function checkAndInitialize() {
debugLog('SDK FAILED'); sdkCheckAttempts++;
} else { debugLog('SDK check #' + sdkCheckAttempts + ': ' + (typeof Twilio));
if (typeof Twilio !== 'undefined' && Twilio.Device) {
console.log('Twilio SDK loaded successfully'); console.log('Twilio SDK loaded successfully');
debugLog('SDK OK, initializing...'); debugLog('SDK OK, initializing...');
initializeBrowserPhone(); initializeBrowserPhone();
} else if (sdkCheckAttempts < maxSdkCheckAttempts) {
// Keep checking every 100ms
setTimeout(checkAndInitialize, 100);
} else {
showError('Twilio Voice SDK failed to load. Please check your internet connection and try refreshing the page.');
console.error('Twilio SDK not found after ' + sdkCheckAttempts + ' attempts.');
debugLog('SDK FAILED after ' + sdkCheckAttempts + ' attempts');
}
}
// Start checking after a brief delay
setTimeout(checkAndInitialize, 500);
// Also keep the window.load as backup for desktop
$(window).on('load', function() {
debugLog('Window loaded (backup)');
if (typeof Twilio !== 'undefined' && !device) {
debugLog('Backup init triggered');
initializeBrowserPhone();
} }
}, 1000);
}); });
// Clean up on page unload // Clean up on page unload