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4baa8f539a
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Add queue timeout voicemail and Amazon SNS SMS provider support
This update adds two major features:
1. Queue Timeout Voicemail
- Callers can now leave voicemail when queue timeout is reached
- Configurable per-queue voicemail prompts with TTS support
- Automatic transcription and urgent keyword detection
- Admin setting to choose between voicemail or callback on timeout
2. Amazon SNS SMS Provider
- Alternative SMS provider to Twilio for sending text messages
- Useful when Twilio SMS approval is difficult to obtain
- Provider abstraction layer allows switching between Twilio/SNS
- Full AWS SNS configuration in admin settings
- Supports custom sender IDs in compatible countries
- Lower cost per SMS compared to Twilio
New Files:
- includes/class-twp-voicemail-handler.php - Voicemail recording handler
- includes/interface-twp-sms-provider.php - SMS provider interface
- includes/class-twp-sms-provider-twilio.php - Twilio SMS implementation
- includes/class-twp-sms-provider-sns.php - Amazon SNS implementation
- includes/class-twp-sms-manager.php - SMS provider abstraction manager
- QUEUE_VOICEMAIL_SMS_FEATURES.md - Complete feature documentation
Modified Files:
- includes/class-twp-call-queue.php - Added voicemail option to timeout handler
- includes/class-twp-twilio-api.php - Updated send_sms() to use provider abstraction
- admin/class-twp-admin.php - Added SMS provider and timeout action settings
- composer.json - Added AWS SDK dependency
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude <noreply@anthropic.com>
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2025-10-21 11:13:54 -07:00 |
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