Features Added:
- Queue display showing all assigned queues for the current user
- Real-time queue statistics (waiting calls, capacity)
- Visual indicators for queues with waiting calls (green border, pulse animation)
- Queue selection with click interaction
- Accept next call from selected queue functionality
- Auto-refresh of queue data every 30 seconds
- Mobile-responsive queue interface
Backend Changes:
- New ajax_get_agent_queues() handler to fetch user's assigned queues
- Enhanced ajax_get_waiting_calls() to return structured data
- Proper permission checking for twp_access_agent_queue capability
Frontend Enhancements:
- Interactive queue list with selection states
- Queue controls panel showing selected queue info
- Refresh button for manual queue updates
- Visual feedback for queues with active calls
- Mobile-optimized layout for smaller screens
UI/UX Improvements:
- Queues with waiting calls highlighted with green accent
- Pulsing indicator for active queues
- Auto-selection of first queue with calls
- Responsive design for mobile devices
- Dark mode support for queue elements
🤖 Generated with [Claude Code](https://claude.ai/code)
Co-Authored-By: Claude <noreply@anthropic.com>
- Created TWP_Shortcodes class with [twp_browser_phone] shortcode
- Mobile-first responsive CSS design with touch-friendly interface
- Frontend JavaScript integration with Twilio Voice SDK v2
- Permission checks for logged-in users with twp_access_browser_phone capability
- Haptic feedback and dark mode support
- Configurable shortcode parameters (title, show_title, compact)
- Updated plugin version to 2.1.0 in main file
- Added comprehensive documentation to README.md
Features:
- Visual dialpad with DTMF support
- Real-time connection status indicators
- Call timer and queue management
- Auto-scaling for mobile devices (320px+)
- Optimized for both desktop and mobile use
🤖 Generated with [Claude Code](https://claude.ai/code)
Co-Authored-By: Claude <noreply@anthropic.com>
Settings & Configuration:
- Added Discord webhook URL, Slack webhook URL settings in admin
- Added notification type toggles (incoming calls, queue timeouts, missed calls)
- Added queue timeout threshold setting (30-1800 seconds)
- Registered all new settings with WordPress options system
Notification System:
- Created TWP_Notifications class for Discord/Slack webhook handling
- Rich message formatting with embeds/attachments for both platforms
- Color-coded notifications (blue=incoming, yellow=timeout, red=missed)
- Comprehensive error handling and logging
Integration Points:
- Incoming calls: Notifications sent when calls enter queues
- Queue timeouts: Automated monitoring via cron job (every minute)
- Missed calls: Notifications for browser phone and general missed calls
- Added notified_timeout column to prevent duplicate timeout notifications
Features:
- Professional Discord embeds with fields and timestamps
- Slack attachments with proper formatting and colors
- Automatic cron job setup for queue timeout monitoring
- Fallback to SMS notifications while Discord/Slack also work
- Configurable notification types and timeout thresholds
This provides real-time call notifications to Discord channels and Slack channels,
helping teams stay informed about incoming calls and queue issues even when
SMS notifications aren't working due to validation delays.
🤖 Generated with [Claude Code](https://claude.ai/code)
Co-Authored-By: Claude <noreply@anthropic.com>
Database Changes:
- Added twp_workflow_phones junction table for many-to-many relationship
- Updated activator to create and manage new table
- Maintained backward compatibility with existing phone_number field
Workflow Management:
- Added set_workflow_phone_numbers() and get_workflow_phone_numbers() methods
- Updated get_workflow_by_phone_number() to check both old and new structures
- Enhanced save/update handlers to support phone_numbers array
- Added AJAX endpoint for retrieving workflow phone numbers
User Interface:
- Replaced single phone number select with dynamic multi-select interface
- Added "Add Number" and "Remove" buttons for managing multiple numbers
- Updated workflow listing to display all assigned phone numbers
- Enhanced JavaScript for phone number management and validation
The webhook routing already supports multiple numbers since get_workflow_by_phone_number()
was updated to check both structures. This feature allows users to assign multiple
Twilio phone numbers to trigger the same workflow.
🤖 Generated with [Claude Code](https://claude.ai/code)
Co-Authored-By: Claude <noreply@anthropic.com>
- Standardized client name generation across all files to use alphanumeric only
- Fixed mismatch between token generation and call routing that caused calls to disconnect
- Updated TWP_Workflow, TWP_Webhooks, and TWP_Agent_Manager to use same format
- Client names now consistently formatted as 'agent123Username' without underscores
🤖 Generated with [Claude Code](https://claude.ai/code)
Co-Authored-By: Claude <noreply@anthropic.com>
- Removed underscores and hyphens from client name generation
- Using preg_replace to strip all non-alphanumeric characters
- Twilio requires client names to contain only alphanumeric characters
🤖 Generated with [Claude Code](https://claude.ai/code)
Co-Authored-By: Claude <noreply@anthropic.com>
- Fixed error message display when browser phone initialization fails (now shows actual error instead of "undefined")
- Fixed ajax_get_phone_numbers to use wp_send_json_error instead of wp_die for proper error handling
- Added error handling for phone numbers loading in browser phone interface
- Updated phone_agent role to ensure all necessary capabilities are added to existing roles
- Added automatic capability updates for existing phone_agent roles on plugin load
🤖 Generated with [Claude Code](https://claude.ai/code)
Co-Authored-By: Claude <noreply@anthropic.com>
- Fixed phone agents getting 'Unauthorized' error when accessing voicemails by checking for twp_access_voicemails capability
- Fixed missing ElevenLabs parameter in queue TwiML generation that prevented announcement messages
- Fixed IVR voicemail messages not being saved correctly - now properly assigns message field based on action type
- Added proper permission checks for both ajax_get_voicemail and ajax_get_voicemail_audio functions
🤖 Generated with [Claude Code](https://claude.ai/code)
Co-Authored-By: Claude <noreply@anthropic.com>
- Changed create_voicemail_twiml() from private to public method to fix fatal error when accessing voicemail from IVR
- Added auto-loading of ElevenLabs voices when switching to TTS option for new workflow steps
- Voices now load automatically when user selects "Use Text-to-Speech" radio button
🤖 Generated with [Claude Code](https://claude.ai/code)
Co-Authored-By: Claude <noreply@anthropic.com>
