Server-side:
- Add push credential auto-creation for FCM incoming call notifications
- Add queue alert FCM notifications (data-only for background delivery)
- Add queue alert cancellation on call accept/disconnect
- Fix caller ID to show caller's number instead of Twilio number
- Fix FCM token storage when refresh_token is null
- Add pre_call_status tracking to revert agent status 30s after call ends
- Add SSE fallback polling for mobile app connectivity
Mobile app:
- Add Android telecom permissions and phone account registration
- Add VoiceFirebaseMessagingService for incoming call push handling
- Add insistent queue alert notifications with custom sound
- Fix caller number display on active call screen
- Add caller ID selection dropdown on dashboard
- Add phone numbers endpoint and provider support
- Add unit tests for CallInfo, QueueState, and CallProvider
- Remove local.properties from tracking, add .gitignore
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
Backend: Add /voice/token endpoint with AccessToken + VoiceGrant for
mobile VoIP, implement unhold_call() with call leg detection, wire FCM
push notifications into call queue and webhook missed call handlers,
add data-only FCM message support for Android background wake, and add
Twilio API Key / Push Credential settings fields.
Flutter app: Full softphone with Twilio Voice SDK integration, JWT auth
with auto-refresh, SSE real-time queue updates, FCM push notifications,
Material 3 UI with dashboard, active call screen, dialpad, and call
controls (mute/speaker/hold/transfer).
Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>
Background Notification Features:
- Implement Web Push Notifications for alerts when browser is minimized
- Add Service Worker for persistent background notification support
- Integrate Page Visibility API to detect when page is in background
- Add browser notification permission request with user consent flow
- Create more aggressive background polling (10 seconds) when page hidden
- Add vibration patterns for mobile device alerts
Bug Fixes:
- Fix Discord/Slack notification parameter order bug preventing delivery
- Add comprehensive logging for notification debugging
- Correct webhook function signatures for proper data passing
Mobile Enhancements:
- Support system notifications on Android browsers
- Add click-to-focus functionality for notifications
- Implement background alert system for multitasking
- Add notification button with visual feedback
🤖 Generated with [Claude Code](https://claude.ai/code)
Co-Authored-By: Claude <noreply@anthropic.com>
Settings & Configuration:
- Added Discord webhook URL, Slack webhook URL settings in admin
- Added notification type toggles (incoming calls, queue timeouts, missed calls)
- Added queue timeout threshold setting (30-1800 seconds)
- Registered all new settings with WordPress options system
Notification System:
- Created TWP_Notifications class for Discord/Slack webhook handling
- Rich message formatting with embeds/attachments for both platforms
- Color-coded notifications (blue=incoming, yellow=timeout, red=missed)
- Comprehensive error handling and logging
Integration Points:
- Incoming calls: Notifications sent when calls enter queues
- Queue timeouts: Automated monitoring via cron job (every minute)
- Missed calls: Notifications for browser phone and general missed calls
- Added notified_timeout column to prevent duplicate timeout notifications
Features:
- Professional Discord embeds with fields and timestamps
- Slack attachments with proper formatting and colors
- Automatic cron job setup for queue timeout monitoring
- Fallback to SMS notifications while Discord/Slack also work
- Configurable notification types and timeout thresholds
This provides real-time call notifications to Discord channels and Slack channels,
helping teams stay informed about incoming calls and queue issues even when
SMS notifications aren't working due to validation delays.
🤖 Generated with [Claude Code](https://claude.ai/code)
Co-Authored-By: Claude <noreply@anthropic.com>
