Settings & Configuration:
- Added Discord webhook URL, Slack webhook URL settings in admin
- Added notification type toggles (incoming calls, queue timeouts, missed calls)
- Added queue timeout threshold setting (30-1800 seconds)
- Registered all new settings with WordPress options system
Notification System:
- Created TWP_Notifications class for Discord/Slack webhook handling
- Rich message formatting with embeds/attachments for both platforms
- Color-coded notifications (blue=incoming, yellow=timeout, red=missed)
- Comprehensive error handling and logging
Integration Points:
- Incoming calls: Notifications sent when calls enter queues
- Queue timeouts: Automated monitoring via cron job (every minute)
- Missed calls: Notifications for browser phone and general missed calls
- Added notified_timeout column to prevent duplicate timeout notifications
Features:
- Professional Discord embeds with fields and timestamps
- Slack attachments with proper formatting and colors
- Automatic cron job setup for queue timeout monitoring
- Fallback to SMS notifications while Discord/Slack also work
- Configurable notification types and timeout thresholds
This provides real-time call notifications to Discord channels and Slack channels,
helping teams stay informed about incoming calls and queue issues even when
SMS notifications aren't working due to validation delays.
🤖 Generated with [Claude Code](https://claude.ai/code)
Co-Authored-By: Claude <noreply@anthropic.com>
Database Changes:
- Added twp_workflow_phones junction table for many-to-many relationship
- Updated activator to create and manage new table
- Maintained backward compatibility with existing phone_number field
Workflow Management:
- Added set_workflow_phone_numbers() and get_workflow_phone_numbers() methods
- Updated get_workflow_by_phone_number() to check both old and new structures
- Enhanced save/update handlers to support phone_numbers array
- Added AJAX endpoint for retrieving workflow phone numbers
User Interface:
- Replaced single phone number select with dynamic multi-select interface
- Added "Add Number" and "Remove" buttons for managing multiple numbers
- Updated workflow listing to display all assigned phone numbers
- Enhanced JavaScript for phone number management and validation
The webhook routing already supports multiple numbers since get_workflow_by_phone_number()
was updated to check both structures. This feature allows users to assign multiple
Twilio phone numbers to trigger the same workflow.
🤖 Generated with [Claude Code](https://claude.ai/code)
Co-Authored-By: Claude <noreply@anthropic.com>
