405 lines
16 KiB
PHP
405 lines
16 KiB
PHP
<?php
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/**
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* Fired during plugin activation
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*/
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class TWP_Activator {
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/**
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* Run activation tasks
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*/
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public static function activate() {
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// Create database tables
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self::create_tables();
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// Set default options
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self::set_default_options();
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// Create custom user roles
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self::create_user_roles();
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// Set the database version
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if (defined('TWP_DB_VERSION')) {
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update_option('twp_db_version', TWP_DB_VERSION);
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}
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// Create webhook endpoints
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flush_rewrite_rules();
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}
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/**
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* Check if tables exist and create them if needed
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*/
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public static function ensure_tables_exist() {
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global $wpdb;
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$required_tables = array(
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'twp_phone_schedules',
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'twp_call_queues',
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'twp_queued_calls',
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'twp_workflows',
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'twp_call_log',
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'twp_sms_log',
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'twp_voicemails',
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'twp_agent_groups',
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'twp_group_members',
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'twp_agent_status',
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'twp_callbacks'
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);
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$missing_tables = array();
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foreach ($required_tables as $table) {
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$table_name = $wpdb->prefix . $table;
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$table_exists = $wpdb->get_var($wpdb->prepare("SHOW TABLES LIKE %s", $table_name));
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if (!$table_exists) {
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$missing_tables[] = $table;
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}
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}
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if (!empty($missing_tables)) {
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error_log('TWP Plugin: Missing database tables: ' . implode(', ', $missing_tables) . '. Creating them now.');
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self::create_tables();
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return false; // Tables were missing
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}
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// Check for and perform any needed migrations
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self::migrate_tables();
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return true; // All tables exist
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}
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/**
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* Create plugin database tables
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*/
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private static function create_tables() {
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global $wpdb;
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$charset_collate = $wpdb->get_charset_collate();
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// Phone schedules table
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$table_schedules = $wpdb->prefix . 'twp_phone_schedules';
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$sql_schedules = "CREATE TABLE $table_schedules (
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id int(11) NOT NULL AUTO_INCREMENT,
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phone_number varchar(20),
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schedule_name varchar(100) NOT NULL,
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days_of_week varchar(100) NOT NULL,
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start_time time NOT NULL,
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end_time time NOT NULL,
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workflow_id varchar(100),
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forward_number varchar(20),
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after_hours_action varchar(20) DEFAULT 'workflow',
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after_hours_workflow_id varchar(100),
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after_hours_forward_number varchar(20),
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holiday_dates text,
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is_active tinyint(1) DEFAULT 1,
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created_at datetime DEFAULT CURRENT_TIMESTAMP,
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updated_at datetime DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
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PRIMARY KEY (id),
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KEY phone_number (phone_number)
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) $charset_collate;";
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// Call queues table
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$table_queues = $wpdb->prefix . 'twp_call_queues';
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$sql_queues = "CREATE TABLE $table_queues (
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id int(11) NOT NULL AUTO_INCREMENT,
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queue_name varchar(100) NOT NULL,
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notification_number varchar(20),
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agent_group_id int(11),
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max_size int(11) DEFAULT 10,
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wait_music_url varchar(255),
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tts_message text,
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timeout_seconds int(11) DEFAULT 300,
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created_at datetime DEFAULT CURRENT_TIMESTAMP,
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PRIMARY KEY (id),
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KEY agent_group_id (agent_group_id),
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KEY notification_number (notification_number)
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) $charset_collate;";
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// Queued calls table
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$table_queued_calls = $wpdb->prefix . 'twp_queued_calls';
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$sql_queued_calls = "CREATE TABLE $table_queued_calls (
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id int(11) NOT NULL AUTO_INCREMENT,
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queue_id int(11) NOT NULL,
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call_sid varchar(100) NOT NULL,
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from_number varchar(20) NOT NULL,
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to_number varchar(20) NOT NULL,
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position int(11) NOT NULL,
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status varchar(20) DEFAULT 'waiting',
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agent_phone varchar(20),
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agent_call_sid varchar(100),
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joined_at datetime DEFAULT CURRENT_TIMESTAMP,
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answered_at datetime,
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ended_at datetime,
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PRIMARY KEY (id),
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KEY queue_id (queue_id),
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KEY call_sid (call_sid),
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KEY status (status)
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) $charset_collate;";
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// Workflows table
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$table_workflows = $wpdb->prefix . 'twp_workflows';
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$sql_workflows = "CREATE TABLE $table_workflows (
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id int(11) NOT NULL AUTO_INCREMENT,
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workflow_name varchar(100) NOT NULL,
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phone_number varchar(20) NOT NULL,
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workflow_data longtext,
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is_active tinyint(1) DEFAULT 1,
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created_at datetime DEFAULT CURRENT_TIMESTAMP,
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updated_at datetime DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
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PRIMARY KEY (id),
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KEY phone_number (phone_number)
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) $charset_collate;";
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// Call log table
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$table_call_log = $wpdb->prefix . 'twp_call_log';
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$sql_call_log = "CREATE TABLE $table_call_log (
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id int(11) NOT NULL AUTO_INCREMENT,
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call_sid varchar(100) NOT NULL,
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from_number varchar(20),
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to_number varchar(20),
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status varchar(20) NOT NULL,
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duration int(11) DEFAULT 0,
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workflow_id int(11),
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workflow_name varchar(100),
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queue_time int(11) DEFAULT 0,
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actions_taken text,
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call_data longtext,
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created_at datetime DEFAULT CURRENT_TIMESTAMP,
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updated_at datetime DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
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PRIMARY KEY (id),
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KEY call_sid (call_sid),
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KEY from_number (from_number),
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KEY status (status)
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) $charset_collate;";
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// SMS log table
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$table_sms_log = $wpdb->prefix . 'twp_sms_log';
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$sql_sms_log = "CREATE TABLE $table_sms_log (
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id int(11) NOT NULL AUTO_INCREMENT,
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message_sid varchar(100) NOT NULL,
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from_number varchar(20) NOT NULL,
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to_number varchar(20) NOT NULL,
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body text,
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received_at datetime DEFAULT CURRENT_TIMESTAMP,
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PRIMARY KEY (id),
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KEY message_sid (message_sid)
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) $charset_collate;";
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// Voicemails table
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$table_voicemails = $wpdb->prefix . 'twp_voicemails';
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$sql_voicemails = "CREATE TABLE $table_voicemails (
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id int(11) NOT NULL AUTO_INCREMENT,
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workflow_id int(11),
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from_number varchar(20) NOT NULL,
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recording_url varchar(255),
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duration int(11) DEFAULT 0,
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transcription text,
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created_at datetime DEFAULT CURRENT_TIMESTAMP,
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PRIMARY KEY (id),
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KEY workflow_id (workflow_id)
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) $charset_collate;";
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// Agent groups table
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$table_agent_groups = $wpdb->prefix . 'twp_agent_groups';
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$sql_agent_groups = "CREATE TABLE $table_agent_groups (
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id int(11) NOT NULL AUTO_INCREMENT,
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group_name varchar(100) NOT NULL,
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description text,
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ring_strategy varchar(20) DEFAULT 'simultaneous',
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timeout_seconds int(11) DEFAULT 30,
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created_at datetime DEFAULT CURRENT_TIMESTAMP,
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updated_at datetime DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
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PRIMARY KEY (id),
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UNIQUE KEY group_name (group_name)
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) $charset_collate;";
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// Group members table
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$table_group_members = $wpdb->prefix . 'twp_group_members';
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$sql_group_members = "CREATE TABLE $table_group_members (
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id int(11) NOT NULL AUTO_INCREMENT,
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group_id int(11) NOT NULL,
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user_id bigint(20) NOT NULL,
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priority int(11) DEFAULT 0,
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is_active tinyint(1) DEFAULT 1,
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added_at datetime DEFAULT CURRENT_TIMESTAMP,
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PRIMARY KEY (id),
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KEY group_id (group_id),
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KEY user_id (user_id),
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UNIQUE KEY group_user (group_id, user_id)
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) $charset_collate;";
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// Agent status table
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$table_agent_status = $wpdb->prefix . 'twp_agent_status';
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$sql_agent_status = "CREATE TABLE $table_agent_status (
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id int(11) NOT NULL AUTO_INCREMENT,
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user_id bigint(20) NOT NULL,
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status varchar(20) DEFAULT 'offline',
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current_call_sid varchar(100),
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last_activity datetime DEFAULT CURRENT_TIMESTAMP,
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available_for_queues tinyint(1) DEFAULT 1,
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PRIMARY KEY (id),
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UNIQUE KEY user_id (user_id)
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) $charset_collate;";
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require_once(ABSPATH . 'wp-admin/includes/upgrade.php');
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dbDelta($sql_schedules);
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dbDelta($sql_queues);
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dbDelta($sql_queued_calls);
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dbDelta($sql_workflows);
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dbDelta($sql_call_log);
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dbDelta($sql_sms_log);
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dbDelta($sql_voicemails);
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// Callbacks table
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$table_callbacks = $wpdb->prefix . 'twp_callbacks';
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$sql_callbacks = "CREATE TABLE $table_callbacks (
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id int(11) NOT NULL AUTO_INCREMENT,
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phone_number varchar(20) NOT NULL,
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requested_at datetime DEFAULT CURRENT_TIMESTAMP,
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status varchar(20) DEFAULT 'pending',
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attempts int(11) DEFAULT 0,
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last_attempt datetime,
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completed_at datetime,
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queue_id int(11),
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original_call_sid varchar(100),
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callback_call_sid varchar(100),
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notes text,
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PRIMARY KEY (id),
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KEY phone_number (phone_number),
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KEY status (status),
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KEY queue_id (queue_id)
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) $charset_collate;";
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dbDelta($sql_schedules);
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dbDelta($sql_queues);
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dbDelta($sql_queued_calls);
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dbDelta($sql_workflows);
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dbDelta($sql_call_log);
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dbDelta($sql_sms_log);
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dbDelta($sql_voicemails);
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dbDelta($sql_agent_groups);
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dbDelta($sql_group_members);
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dbDelta($sql_agent_status);
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dbDelta($sql_callbacks);
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// Add missing columns for existing installations
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self::add_missing_columns();
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}
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/**
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* Add missing columns for existing installations
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*/
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private static function add_missing_columns() {
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global $wpdb;
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$table_schedules = $wpdb->prefix . 'twp_phone_schedules';
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// Check if holiday_dates column exists
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$column_exists = $wpdb->get_results("SHOW COLUMNS FROM $table_schedules LIKE 'holiday_dates'");
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if (empty($column_exists)) {
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$wpdb->query("ALTER TABLE $table_schedules ADD COLUMN holiday_dates text AFTER after_hours_forward_number");
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}
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// Check if days_of_week column needs to be expanded
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$column_info = $wpdb->get_results("SHOW COLUMNS FROM $table_schedules LIKE 'days_of_week'");
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if (!empty($column_info) && $column_info[0]->Type === 'varchar(20)') {
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$wpdb->query("ALTER TABLE $table_schedules MODIFY COLUMN days_of_week varchar(100) NOT NULL");
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}
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// Add new columns to call queues table and migrate phone_number to notification_number
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$table_queues = $wpdb->prefix . 'twp_call_queues';
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// Check if phone_number column exists and notification_number doesn't - need migration
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$phone_column_exists = $wpdb->get_results("SHOW COLUMNS FROM $table_queues LIKE 'phone_number'");
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$notification_column_exists = $wpdb->get_results("SHOW COLUMNS FROM $table_queues LIKE 'notification_number'");
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if (!empty($phone_column_exists) && empty($notification_column_exists)) {
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// Migrate phone_number to notification_number
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$wpdb->query("ALTER TABLE $table_queues CHANGE phone_number notification_number varchar(20)");
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// Update the index name
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$wpdb->query("ALTER TABLE $table_queues DROP INDEX phone_number");
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$wpdb->query("ALTER TABLE $table_queues ADD INDEX notification_number (notification_number)");
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} elseif (empty($phone_column_exists) && empty($notification_column_exists)) {
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// Fresh installation - add notification_number column
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$wpdb->query("ALTER TABLE $table_queues ADD COLUMN notification_number varchar(20) AFTER queue_name");
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$wpdb->query("ALTER TABLE $table_queues ADD INDEX notification_number (notification_number)");
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}
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// Check if agent_group_id column exists in queues table
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$group_column_exists = $wpdb->get_results("SHOW COLUMNS FROM $table_queues LIKE 'agent_group_id'");
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if (empty($group_column_exists)) {
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$wpdb->query("ALTER TABLE $table_queues ADD COLUMN agent_group_id int(11) AFTER notification_number");
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$wpdb->query("ALTER TABLE $table_queues ADD INDEX agent_group_id (agent_group_id)");
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}
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// Add agent columns to queued_calls table if they don't exist
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$table_queued_calls = $wpdb->prefix . 'twp_queued_calls';
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$agent_phone_exists = $wpdb->get_results("SHOW COLUMNS FROM $table_queued_calls LIKE 'agent_phone'");
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if (empty($agent_phone_exists)) {
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$wpdb->query("ALTER TABLE $table_queued_calls ADD COLUMN agent_phone varchar(20) AFTER status");
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}
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$agent_call_sid_exists = $wpdb->get_results("SHOW COLUMNS FROM $table_queued_calls LIKE 'agent_call_sid'");
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if (empty($agent_call_sid_exists)) {
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$wpdb->query("ALTER TABLE $table_queued_calls ADD COLUMN agent_call_sid varchar(100) AFTER agent_phone");
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}
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// Add status index if it doesn't exist
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$status_index_exists = $wpdb->get_results("SHOW INDEX FROM $table_queued_calls WHERE Key_name = 'status'");
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if (empty($status_index_exists)) {
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$wpdb->query("ALTER TABLE $table_queued_calls ADD INDEX status (status)");
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}
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}
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/**
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* Perform table migrations for existing installations
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*/
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private static function migrate_tables() {
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// Call the existing add_missing_columns function which now includes queue columns
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self::add_missing_columns();
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}
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/**
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* Set default plugin options
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*/
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private static function set_default_options() {
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add_option('twp_twilio_account_sid', '');
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add_option('twp_twilio_auth_token', '');
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add_option('twp_elevenlabs_api_key', '');
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add_option('twp_elevenlabs_voice_id', '');
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add_option('twp_elevenlabs_model_id', 'eleven_multilingual_v2');
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add_option('twp_default_queue_timeout', 300);
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add_option('twp_default_queue_size', 10);
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add_option('twp_urgent_keywords', 'urgent,emergency,important,asap,help');
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add_option('twp_sms_notification_number', '');
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add_option('twp_default_sms_number', '');
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}
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/**
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* Create custom user roles for the plugin
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*/
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private static function create_user_roles() {
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// Remove role first if it exists to ensure clean setup
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remove_role('phone_agent');
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// Add Phone Agent role with limited capabilities
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add_role('phone_agent', 'Phone Agent', array(
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// Basic WordPress capabilities
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'read' => true,
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// Profile management
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'edit_profile' => true,
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// Phone agent specific capabilities
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'twp_access_voicemails' => true,
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'twp_access_call_log' => true,
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'twp_access_agent_queue' => true,
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'twp_access_outbound_calls' => true,
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'twp_access_sms_inbox' => true,
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'twp_access_browser_phone' => true,
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'twp_access_phone_numbers' => true,
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));
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}
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} |