This update adds two major features: 1. Queue Timeout Voicemail - Callers can now leave voicemail when queue timeout is reached - Configurable per-queue voicemail prompts with TTS support - Automatic transcription and urgent keyword detection - Admin setting to choose between voicemail or callback on timeout 2. Amazon SNS SMS Provider - Alternative SMS provider to Twilio for sending text messages - Useful when Twilio SMS approval is difficult to obtain - Provider abstraction layer allows switching between Twilio/SNS - Full AWS SNS configuration in admin settings - Supports custom sender IDs in compatible countries - Lower cost per SMS compared to Twilio New Files: - includes/class-twp-voicemail-handler.php - Voicemail recording handler - includes/interface-twp-sms-provider.php - SMS provider interface - includes/class-twp-sms-provider-twilio.php - Twilio SMS implementation - includes/class-twp-sms-provider-sns.php - Amazon SNS implementation - includes/class-twp-sms-manager.php - SMS provider abstraction manager - QUEUE_VOICEMAIL_SMS_FEATURES.md - Complete feature documentation Modified Files: - includes/class-twp-call-queue.php - Added voicemail option to timeout handler - includes/class-twp-twilio-api.php - Updated send_sms() to use provider abstraction - admin/class-twp-admin.php - Added SMS provider and timeout action settings - composer.json - Added AWS SDK dependency 🤖 Generated with [Claude Code](https://claude.com/claude-code) Co-Authored-By: Claude <noreply@anthropic.com>
207 lines
6.7 KiB
PHP
207 lines
6.7 KiB
PHP
<?php
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/**
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* Amazon SNS SMS Provider
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*
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* SMS provider implementation for Amazon SNS/SMS
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*/
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class TWP_SMS_Provider_SNS implements TWP_SMS_Provider {
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private $sns_client;
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private $default_sender_id;
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/**
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* Constructor
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*/
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public function __construct() {
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$aws_access_key = get_option('twp_aws_access_key');
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$aws_secret_key = get_option('twp_aws_secret_key');
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$aws_region = get_option('twp_aws_region', 'us-east-1');
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$this->default_sender_id = get_option('twp_aws_sns_sender_id', '');
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// Initialize AWS SNS client if credentials are available
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if (!empty($aws_access_key) && !empty($aws_secret_key)) {
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try {
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// Check if AWS SDK is available
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if (!class_exists('Aws\Sns\SnsClient')) {
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error_log('TWP SNS Error: AWS SDK not found. Please install via Composer: composer require aws/aws-sdk-php');
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return;
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}
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$this->sns_client = new Aws\Sns\SnsClient([
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'version' => 'latest',
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'region' => $aws_region,
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'credentials' => [
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'key' => $aws_access_key,
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'secret' => $aws_secret_key
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]
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]);
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} catch (Exception $e) {
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error_log('TWP SNS Error: Failed to initialize SNS client: ' . $e->getMessage());
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}
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}
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}
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/**
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* Send an SMS message
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*
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* @param string $to_number Recipient phone number (E.164 format)
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* @param string $message Message body
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* @param string $from_number Sender phone number or Sender ID (not used by SNS in the same way)
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* @return array Response array with 'success' and 'data' or 'error'
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*/
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public function send_sms($to_number, $message, $from_number = null) {
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try {
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if (!$this->sns_client) {
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return [
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'success' => false,
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'error' => 'AWS SNS client not initialized. Check AWS credentials and ensure AWS SDK is installed.'
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];
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}
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// Prepare message attributes
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$message_attributes = [
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'AWS.SNS.SMS.SMSType' => [
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'DataType' => 'String',
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'StringValue' => 'Transactional' // Transactional for higher reliability
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]
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];
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// Use sender ID if provided or use default
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$sender_id = $from_number ?: $this->default_sender_id;
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if (!empty($sender_id)) {
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// Remove '+' and non-alphanumeric characters for Sender ID
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// Note: Sender ID is alphanumeric (3-11 chars) in many countries
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$sender_id_clean = preg_replace('/[^a-zA-Z0-9]/', '', $sender_id);
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if (strlen($sender_id_clean) >= 3 && strlen($sender_id_clean) <= 11) {
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$message_attributes['AWS.SNS.SMS.SenderID'] = [
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'DataType' => 'String',
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'StringValue' => $sender_id_clean
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];
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}
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}
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// Send SMS via SNS
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$result = $this->sns_client->publish([
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'Message' => $message,
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'PhoneNumber' => $to_number,
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'MessageAttributes' => $message_attributes
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]);
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return [
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'success' => true,
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'provider' => 'aws_sns',
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'data' => [
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'message_id' => $result['MessageId'],
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'to' => $to_number,
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'body' => $message,
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'sender_id' => !empty($sender_id_clean) ? $sender_id_clean : null
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]
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];
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} catch (Aws\Exception\AwsException $e) {
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return [
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'success' => false,
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'provider' => 'aws_sns',
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'error' => $e->getAwsErrorMessage(),
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'code' => $e->getAwsErrorCode()
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];
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} catch (Exception $e) {
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return [
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'success' => false,
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'provider' => 'aws_sns',
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'error' => $e->getMessage()
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];
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}
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}
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/**
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* Get provider name
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*
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* @return string Provider name
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*/
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public function get_provider_name() {
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return 'Amazon SNS';
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}
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/**
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* Validate provider configuration
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*
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* @return array Response array with 'success' and 'message' or 'error'
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*/
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public function validate_configuration() {
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// Check if AWS SDK is available
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if (!class_exists('Aws\Sns\SnsClient')) {
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return [
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'success' => false,
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'error' => 'AWS SDK not installed. Please run: composer require aws/aws-sdk-php'
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];
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}
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$aws_access_key = get_option('twp_aws_access_key');
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$aws_secret_key = get_option('twp_aws_secret_key');
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$aws_region = get_option('twp_aws_region');
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if (empty($aws_access_key)) {
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return [
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'success' => false,
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'error' => 'AWS Access Key is not configured'
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];
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}
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if (empty($aws_secret_key)) {
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return [
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'success' => false,
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'error' => 'AWS Secret Key is not configured'
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];
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}
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if (empty($aws_region)) {
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return [
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'success' => false,
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'error' => 'AWS Region is not configured'
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];
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}
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if (!$this->sns_client) {
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return [
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'success' => false,
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'error' => 'Failed to initialize AWS SNS client'
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];
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}
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return [
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'success' => true,
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'message' => 'Amazon SNS SMS provider is properly configured'
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];
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}
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/**
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* Set SMS spending limit (optional administrative function)
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*
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* @param float $monthly_limit Monthly spending limit in USD
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* @return array Response array
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*/
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public function set_spending_limit($monthly_limit) {
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try {
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if (!$this->sns_client) {
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return ['success' => false, 'error' => 'SNS client not initialized'];
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}
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$this->sns_client->setSMSAttributes([
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'attributes' => [
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'MonthlySpendLimit' => (string)$monthly_limit
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]
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]);
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return [
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'success' => true,
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'message' => "SMS spending limit set to \$$monthly_limit per month"
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];
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} catch (Exception $e) {
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return [
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'success' => false,
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'error' => $e->getMessage()
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];
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}
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}
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}
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