59 lines
2.2 KiB
Plaintext
59 lines
2.2 KiB
Plaintext
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---
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title: Archival email
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description: Long-term, searchable archive of your mailbox content, separate from the live mailbox.
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sidebar:
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order: 3
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---
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import PaidAddon from '~/content/partials/paid-addon-callout.mdx';
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import Support from '~/content/partials/support-link.mdx';
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<PaidAddon />
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## What it does
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Archival email keeps a long-term, searchable copy of your mail **outside** the live mailbox. It's useful when:
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- You need to retain mail beyond your live mailbox's storage cap.
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- Compliance or policy requires you keep email for a fixed window.
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- You want a recovery option for mail you accidentally delete from the live mailbox.
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## How it's different from backups
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| | Backups | Archival email |
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|---|---|---|
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| **Type** | Point-in-time snapshots | Continuous mailbox copy |
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| **Granularity** | Restore the whole mailbox to a moment in time | Search and retrieve individual messages |
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| **Best for** | Recovering from a known event ("the mailbox was hacked yesterday") | Long-term retention, occasional message lookup |
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You can use both — they cover different problems.
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## What's included
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- **Per-mailbox archive** — enable on the mailboxes that need it, not the whole account.
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- **14-day quick-restore window** — accidentally deleted mail is recoverable without staff help.
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- **Configurable longer retention** — set retention to match your policy.
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- **Independent password reset** on the archive without touching the live mailbox — so you can grant audit access without disturbing the user.
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## How to enable
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From the [client portal](https://secure.anhonesthost.com/clientarea.php), open **Add-ons** under your hosting service and pick Archival email. Billing is per archived mailbox.
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## How to search archived mail
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In WHP, go to the sidebar: **Email → Archive**. Pick the mailbox, then search by date range, sender, subject, or body content.
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Click a result to view the message in place; click **Restore to mailbox** to send it back to the live mailbox.
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## Related
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- [Create an email account](/whp/how-to/create-an-email-account/)
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- [Backups](/whp/how-to/backups/)
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- [Email upgrades](/whp/add-ons/email-upgrades/)
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## Still stuck?
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<Support />
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