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docs: fix mail server + drop SSH tunneling

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- Remove smtp.anhonesthost.com row from service-hostnames partial — we
  don't operate a single shared SMTP gateway; mail server hostnames are
  per-domain and listed on the WHP Dashboard
- Drop SSH tunneling section from service-hostnames reference (not a
  supported access path)
- Point email-client setup at the Dashboard for the per-domain host
  rather than assuming a 'mail.<yourdomain>' pattern
This commit is contained in:
Josh
2026-05-17 16:38:36 -07:00
parent af94b72777
commit 53bc37fd0d
3 changed files with 22 additions and 16 deletions
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src/content/docs/whp/how-to/create-an-email-account.mdx
+7 -5
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@@ -40,18 +40,20 @@ import Support from '~/content/partials/support-link.mdx';
## Set up your email client
Use these settings in Outlook, Apple Mail, Thunderbird, or any other client:
Mail server hostnames are per-domain. Find the exact incoming and outgoing hostnames for your domain on the **Dashboard** page in WHP — that page lists the IMAP, POP3, and SMTP host names along with the recommended ports and security settings.
The typical pattern is:
```text
IMAP (incoming)
Host: mail.<yourdomain>
Host: <see Dashboard>
Port: 993
Security: SSL/TLS
Username: full email address (e.g., jane@example.com)
Password: the one you set above
SMTP (outgoing)
Host: mail.<yourdomain>
Host: <see Dashboard>
Port: 587
Security: STARTTLS
Username: full email address
@@ -62,7 +64,7 @@ For per-client walkthroughs (Outlook, Apple Mail, etc.), see the Email clients s
## Webmail
You can also access the mailbox from a browser at `https://webmail.<yourdomain>` once DNS for the mail subdomain has propagated.
The webmail URL for your domain is also listed on the **Dashboard** page in WHP.
## Verify it worked
@@ -74,7 +76,7 @@ Send yourself a test message from another account (your personal Gmail, for exam
## Troubleshooting
**Webmail isn't reachable.** DNS for the `mail.<yourdomain>` subdomain may still be propagating — wait an hour and try again.
**Webmail isn't reachable.** DNS for the mail subdomain may still be propagating — wait an hour and try again. The exact URL is on the Dashboard page in WHP.
**Outgoing mail is bouncing or going to spam.** Check the SPF and DKIM records at your registrar. The email account page in WHP shows the exact records you should have.