docs: fix mail server + drop SSH tunneling
- Remove smtp.anhonesthost.com row from service-hostnames partial — we don't operate a single shared SMTP gateway; mail server hostnames are per-domain and listed on the WHP Dashboard - Drop SSH tunneling section from service-hostnames reference (not a supported access path) - Point email-client setup at the Dashboard for the per-domain host rather than assuming a 'mail.<yourdomain>' pattern
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@@ -40,18 +40,20 @@ import Support from '~/content/partials/support-link.mdx';
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## Set up your email client
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Use these settings in Outlook, Apple Mail, Thunderbird, or any other client:
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Mail server hostnames are per-domain. Find the exact incoming and outgoing hostnames for your domain on the **Dashboard** page in WHP — that page lists the IMAP, POP3, and SMTP host names along with the recommended ports and security settings.
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The typical pattern is:
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```text
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IMAP (incoming)
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Host: mail.<yourdomain>
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Host: <see Dashboard>
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Port: 993
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Security: SSL/TLS
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Username: full email address (e.g., jane@example.com)
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Password: the one you set above
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SMTP (outgoing)
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Host: mail.<yourdomain>
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Host: <see Dashboard>
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Port: 587
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Security: STARTTLS
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Username: full email address
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@@ -62,7 +64,7 @@ For per-client walkthroughs (Outlook, Apple Mail, etc.), see the Email clients s
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## Webmail
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You can also access the mailbox from a browser at `https://webmail.<yourdomain>` once DNS for the mail subdomain has propagated.
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The webmail URL for your domain is also listed on the **Dashboard** page in WHP.
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## Verify it worked
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@@ -74,7 +76,7 @@ Send yourself a test message from another account (your personal Gmail, for exam
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## Troubleshooting
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**Webmail isn't reachable.** DNS for the `mail.<yourdomain>` subdomain may still be propagating — wait an hour and try again.
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**Webmail isn't reachable.** DNS for the mail subdomain may still be propagating — wait an hour and try again. The exact URL is on the Dashboard page in WHP.
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**Outgoing mail is bouncing or going to spam.** Check the SPF and DKIM records at your registrar. The email account page in WHP shows the exact records you should have.
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@@ -1,6 +1,6 @@
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---
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title: Service hostnames
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description: Quick reference for connecting to MySQL, PostgreSQL, Memcached, Redis, and SMTP from inside your container.
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description: Quick reference for connecting to MySQL, PostgreSQL, Memcached, and Redis from inside your container.
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sidebar:
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order: 1
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---
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@@ -20,7 +20,10 @@ Each service's credentials live in a different section of the WHP panel:
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- **PostgreSQL** → **Databases → PostgreSQL** (if enabled on your plan)
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- **Redis** → **Caching → Redis**
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- **Memcached** — no auth required; the service is isolated per container.
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- **SMTP** — use any mailbox you've created and its password.
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## Mail servers
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Mail server hostnames are **per-domain**, not a single shared hostname. Find the exact IMAP / POP3 / SMTP hostnames for each domain on the **Dashboard** page in WHP.
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## Connecting from your laptop
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@@ -29,11 +32,11 @@ Direct external connections to these internal services are not exposed for secur
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- **MySQL** — **phpMyAdmin** in the panel for ad-hoc queries.
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- **PostgreSQL** — **Adminer** in the panel.
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- **Redis / Memcached** — use the **Caching** section's built-in CLI panel.
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- **SSH tunneling** — if your plan includes SSH (see the plan page), you can tunnel from your laptop through your site container to the internal service.
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## Related
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- [Create a site](/whp/how-to/create-a-site/)
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- [Create an email account](/whp/how-to/create-an-email-account/)
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## Still stuck?
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@@ -1,11 +1,12 @@
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Some applications need to connect to databases, caches, or other internal services. Use these hostnames from inside your site — they only resolve within your hosting container, so they don't work from your laptop.
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Some applications need to connect to databases or caches. Use these hostnames from inside your site — they only resolve within your hosting container, so they don't work from your laptop.
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| Service | Hostname | Default port | Notes |
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| ---------------------- | ----------------------- | ------------ | ------------------------------------------------------ |
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| ----------- | ----------- | ------------ | ------------------------------------------------------ |
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| MySQL | `mysql` | 3306 | Username, password, and database from your WHP panel. |
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| PostgreSQL | `postgres` | 5432 | Available on most plans; ask support if it's missing. |
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| Memcached | `memcache` | 11211 | No auth; isolated per container. |
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| Redis | `redis` | 6379 | Single DB per site; password in panel. |
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| SMTP (outbound) | `smtp.anhonesthost.com` | 587 | Use your full email address as the username. |
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For **email** (IMAP, POP3, SMTP), the mail server hostname is **per-domain** — check the **Dashboard** page in WHP for the exact hostname to use in your email client or app.
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**Connecting from your laptop?** Use the panel's **phpMyAdmin** (MySQL) or **Adminer** (PostgreSQL) for ad-hoc queries — direct external connections to these internal services are not exposed for security reasons.
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