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docs(archival): correct retention — kept for the life of the account

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The add-on does not impose a 14-day window or offer "configurable retention."
Archived mail is retained for as long as the customer has an active account
with us. Replaced the inaccurate "14-day quick-restore window" and
"Configurable longer retention" highlights, and softened the compliance
use-case wording away from "fixed window."

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
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Josh
2026-06-23 15:13:55 -07:00
parent 3a526783cb
commit ef4a4605b2
1 changed files with 3 additions and 3 deletions
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src/content/docs/whp/add-ons/archival-email.mdx
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@@ -15,7 +15,7 @@ import Support from '~/content/partials/support-link.mdx';
Archival email keeps a long-term, searchable copy of your mail **outside** the live mailbox. It's useful when:
- You need to retain mail beyond your live mailbox's storage cap.
- Compliance or policy requires you keep email for a fixed window.
- Compliance or policy requires you keep email long-term.
- You want a recovery option for mail you accidentally delete from the live mailbox.
It's powered by our [Bichon](https://anhonesthost.com/bichon/) archival service.
@@ -33,8 +33,8 @@ You can use both — they cover different problems.
## What's included
- **Per-mailbox archive.** Enable on the mailboxes that need it, not the whole account. Your plan has an **archival slots** quota; the Email page shows current usage (e.g. `Archival: 0 of 0 mailboxes archived (no archival slots in your plan)` if you haven't added the add-on yet).
- **14-day quick-restore window.** Accidentally deleted mail is recoverable without staff help.
- **Configurable longer retention.** Set retention to match your policy.
- **Retained for the life of your account.** We keep your archive for as long as you have an active account with us — there's no 14-day limit or fixed expiry window.
- **Self-service restore.** Mail you accidentally delete from the live mailbox stays in the archive, so you can find and recover it yourself without staff help.
- **Independent password reset on the archive.** Grant audit access without disturbing the live mailbox.
## How to enable