shadowdao
c602b8f8f3
Discovery against the demo account on whp01 surfaced several inaccuracies: - Cache is Valkey (Redis wire-compatible), not Redis or Memcached. No Memcached is offered as a separate service. - Site Monitoring is the sidebar label (not 'AI Monitor'). - 'Add a domain' has no Primary/Add-on distinction. - Sites form: 'Container Type' (not 'Site type'), Number of Containers (1-10 for horizontal scaling), CPU per Container (default 0.25), Memory per Container (default 256MB), SSL inline on the same form. - Backups: default retention 5 days / 10 backups; on-demand + scheduled; S3 backup targets are visible and configurable. - Email: per-domain settings live behind 'Setup Instructions' on the Email page; mail server hostname is on the Dashboard (per-server, e.g. mail01.cloud-hosting.io), not per-domain. Also reworked the screenshot pipeline: - New shots.config.ts targets the real index.php?page=... URLs - Added redactSensitive() step that runs before each screenshot to swap server names, IPs, mail hostnames, and demo-user-isms with neutral placeholders. This keeps docs portable across the fleet. - Hides .brand-full and .navbar-text (top-bar server identifier and Welcome greeting). - Captured 9 real WHP screenshots; removed stale placeholders.
84 lines
3.2 KiB
Plaintext
84 lines
3.2 KiB
Plaintext
---
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title: Add a domain
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description: Point a domain at your WHP hosting — whether you registered it with us or elsewhere.
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sidebar:
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order: 1
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---
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import { Steps, Aside } from '@astrojs/starlight/components';
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import SignIn from '~/content/partials/signing-in.mdx';
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import Support from '~/content/partials/support-link.mdx';
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## Before you start
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- A **registered domain.** We sell domains through Namecheap, and you can also register with any other provider you like.
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- **Access to the registrar's DNS settings** if you registered the domain elsewhere.
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- About 5 minutes (plus DNS propagation time, which can be up to 24 hours).
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<Aside type="tip">
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If you registered your domain with us, we can help with DNS, redirects, and email records directly. If you registered elsewhere, we can still help — you'll just need to make the actual changes at your registrar.
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</Aside>
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## Sign in to WHP
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<SignIn />
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## Steps
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<Steps>
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1. In the sidebar, click **Domains**.
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2. Under **Add New Domain** on the left, type your domain (for example, `example.com`). Don't include `http://` or `www.` — just the bare domain.
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3. Click **Add Domain**.
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</Steps>
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WHP creates the standard set of DNS records automatically for the new domain:
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- **A record** for the apex domain → your server's IP
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- **CNAME** for `www` → the apex
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- **NS records** for the nameservers
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- **MX record** → the mail server
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- **TXT record** for SPF
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You can review and tweak any of these from the **DNS Management** panel on the right side of the Domains page (select the domain from the dropdown).
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## Point your DNS at us
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There are two paths depending on where the domain is registered:
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**Registered with us.** Nothing to do — we set DNS automatically when the domain was added. Skip ahead to verify.
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**Registered elsewhere.** At your registrar, do one of the following:
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- Set the **nameservers** to the values shown on the Domains page (recommended — gives us full DNS control, easier to support), **or**
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- Keep your existing nameservers and add an **A record** pointing the domain to the IP shown on the **Dashboard** page under Server Information.
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## Verify it worked
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DNS changes can take up to 24 hours to propagate worldwide. To check:
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- Run `dig example.com +short` from a terminal — once you see our server's IP in the result, you're live.
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- Or use a web tool like [whatsmydns.net](https://www.whatsmydns.net/) to see propagation across many regions.
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Once DNS resolves, visiting your domain in a browser will reach WHP — though you'll see a default placeholder until you create a site.
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## Troubleshooting
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**"Pending DNS" for more than 24 hours.** Re-check the nameservers or A record at your registrar — typos and trailing dots cause silent failures. Clear your local DNS cache to rule out client-side caching.
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**Domain returns a generic placeholder.** DNS works but you haven't created a site yet. [Create one](/whp/how-to/create-a-site/) and bind this domain to it.
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**Wrong site loads.** Another site on your account is bound to this domain. Open **Sites** in the sidebar and make sure the correct site is bound to it.
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## Related
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- [Create a site](/whp/how-to/create-a-site/)
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## Still stuck?
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<Support />
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