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52 lines
3.2 KiB
Plaintext
52 lines
3.2 KiB
Plaintext
Episode: 822
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Title: HPR0822: Vivean Parkhouse about the GiffGaff Community Phone project
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Source: https://hub.hackerpublicradio.org/ccdn.php?filename=/eps/hpr0822/hpr0822.mp3
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Transcribed: 2025-10-08 03:02:02
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---
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.
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Hello everybody my name is Ken Fallon and we're recording live here at Hacker
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Ours, the Hacker Pokémon Radio booth at Oddcamp 11 and I've been joined by Vivian
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who's going to talk to us about Giff Gaff, which is an open community phone
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project. Explain to us what it was. Giff Gaff is a community phone project which
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basically it's a David among Skyglyans in the mobile phone. They're a small
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but they're trying to be big on the caring and support side of things. They're
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based in UK which is always a good thing. They're picking back some
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top of O2 network, so even if you're on a blog you can still use it with the
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Giff Gaff sim with an O2 phone. So it's like a virtual mobile network, yeah?
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Yeah, that's the word I want to put more.
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And it's run on the open source principle sort of.
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I'm not sure if it's open source but it's definitely community based.
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So in terms of support you could have got three layers of support. The support team
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which is quite small and can do with little requests. You've got the community side
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of things which if you get the support crew can't deal with it. You put the
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question to the community which will do if it wherever possible. They try and
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get questions resolved within five minutes of them being asked and most
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questions up to 95% of the song within an hour. If it's of a private nature
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developing, not developing, going with the account side of things. They have
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agents who deal with specifically the account's private nature side of things.
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So what makes it different from another network?
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The open community is caring. It's more caring than say vote-of-phone or O2
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which is kind of globalized away. A large organization.
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Small network. The same with the Celtic Spring. They do things called
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goody bags and one of the most recent goody bags gives you unlimited
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internet. Truly unlimited. No fair usage policy.
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We like this. The same is absolutely free to order from giftgaffer.com.
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Yes. Comes in a really cool just basically an A4 piece of paper.
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Which is forwarded up to make the envelope. Oh, very nice. I know because my partner
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had us wherever he's gone who's got giftgaffer in his black rear home.
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Okay, cool. All right. Let's wrap it up there. Thank you very much for coming on to
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Hacker Public Radio. No worries. Bye.
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