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76 lines
4.9 KiB
Plaintext
76 lines
4.9 KiB
Plaintext
Episode: 3561
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Title: HPR3561: Employment security
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Source: https://hub.hackerpublicradio.org/ccdn.php?filename=/eps/hpr3561/hpr3561.mp3
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Transcribed: 2025-10-25 01:24:37
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---
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This is Hacker Public Radio Episode 3,561 from Monday the 28th of March 2022.
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Today's show is entitled Employment Security.
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It is hosted by Archer and is about seven minutes long.
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It carries a clean flag.
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The summary is, phone system for the state of Illinois.
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Hello, this is Archer 72.
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In this episode, it's a pain of dealing with the unemployment in the state of Illinois and the United States.
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The summary of this call is that it takes approximately five minutes to go through menus to find out that you have to get a call back to get an actual human.
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So if you want to fast forward to the next five minutes, feel free.
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Thank you for Illinois Department of Employment Security.
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Welcome to the Illinois Department of Employment Security.
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Your call may be monitored for quality and training purposes.
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For English, press one.
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We have implemented the callback only model as a temporary solution to effectively honor the order in which callers attempt to reach the callback.
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What this means to you is that rather than wait on hold or call multiple times, you will receive a call when you're next in line without losing your place.
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It is important you select the appropriate numeric option that best describes the reason for your call.
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This ensures that you will be served in the order that we receive your call.
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We will be called back during the hour of 7.30 a.m. to 7.00 p.m. Monday through Friday and including weekends.
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You can only have a single pending callback schedule and use this from out of time.
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If you are an employer, press one. If you are an individual, press two.
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Beginning of December 27, 2021, cleaners will no longer receive payments for the key base debit cards.
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Unless they switch to direct deposits, they will receive payment via pay-to-check.
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You strongly encourage cleaners to switch to direct deposit as soon as possible.
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Doing so will result in quicker access to benefit payments.
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Cleaners can switch to direct deposits through their I-D-E-S account once they complete I-Login registration.
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Please visit I-D-E-S that will know that goes flash payments for more information.
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With text using almost here, we strongly suggest that cleaners choose to receive their 1089G text once electronically.
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Visit I-D-E-S that Illinois.gov slash 1089G for more information.
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I-Login is now required to access their online I-D-E-S account.
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To enroll in direct deposit and receive their 1099G electronically, you must complete I-Login registration.
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Please register as soon as possible.
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Also, please make sure that your address is up to date in your account.
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If you need assistance logging in to your unemployment insurance online account, including assistance with I-Login, press one.
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If you do not receive your paper check or direct deposit payments, 7 days or more after certifying, press two.
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Otherwise, press three to continue.
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If you live outside the state of Illinois or have earned wages outside the state of Illinois in the last 18 months, press one.
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All other college, press two.
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To repeat this menu, press PAL to reach to the previous money for pin or pass or reset, press one.
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To update information on your existing claims, press two.
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To file an unemployment insurance claim, press three.
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For questions about your certification, press four.
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For questions about your 1099G, press five.
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For Illinois drop link, press six.
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For information of all college or to report identity theft, press seven.
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For all other inquiries, press eight.
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To repeat, for faster processing, you will need to provide account information.
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This information will be passed on to the agent handling your call.
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To enter your claim in I-D, please press one.
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To enter your social security number, press two.
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To repeat this menu, press PAL.
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Please enter your claim in I-D number followed by the pound sign.
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So it did get a call back as a result of this call.
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The system works, it's just that you have to wait through a lot of menus.
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And do have to give them credit.
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At the time of this recording, it's been over 10 years, actually about 2010,
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since the last had to deal extensively with the employment security.
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And at that time, they had to use Internet Explorer and they weren't allowing the system to work on Firefox
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when you first signed up for the service.
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So if anybody else has stories about their dealings with a state agency or anything in the other countries
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in their states, feel free to make a recording.
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Talk to you later.
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Thank you for listening.
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You have been listening to Hacker Public Radio at HackerPublicRadio.org.
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Today's show was contributed by a HPR listener like yourself.
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If you ever thought of recording broadcast, you click on our contribute link to find out how easy it leads.
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Hosting for HPR has been kindly provided by an onsthost.com, the Internet Archive and R-Sync.net.
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On this advice status, today's show is released under Creative Commons,
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Attribution 4.0 International License.
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