Fix IVR queue options dropping calls #4

Merged
jknapp merged 1 commits from feature/webview-softphone into main 2026-10-07 17:20:50 +00:00
1 Commits
Author SHA1 Message Date
ClaudeandClaude Opus 5.5 abebe7fb9c Fix IVR queue options dropping calls
IVR menu options routed to a queue returned <Enqueue> with no queue name
and a <Task> child, which is invalid without TaskRouter, so Twilio hung up
immediately. Redirect to the custom queue-wait handler instead, matching
the workflow queue step.

Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
2026-10-07 10:16:49 -07:00