Adds a cPanel hosting section so cPanel customers have a correct
destination — previously this KB was WHP-only, so cPanel-specific
articles had nowhere to redirect to:
- cpanel/nameservers (WHMCS 5, 24k views)
- cpanel/free-ssl-certificate (WHMCS 8, 18k views)
- cpanel/fix-a-403-error (WHMCS 6, 20k views)
- cpanel/wordpress-email-from-your-domain (WHMCS 7, 25k views)
Rewritten rather than copied where the originals were wrong or thin:
- WordPress SMTP told customers to use port 25 unencrypted; now 587/TLS
with 465 as the implicit-TLS alternative.
- The 403 article now says explicitly that loosening permissions to 777
makes suEXEC refuse harder, since that's the instinctive wrong fix.
- AutoSSL gained the actual failure modes (CAA records, .htaccess
redirects intercepting validation, domain not added to the account).
Also removes email/outbound-spam-filtering, added in the previous commit.
Outbound filtering via Baruwa has been disabled and Baruwa is being retired,
so the page describes a feature we no longer offer. It needs rewriting
around the Proxmox migration before it can ship.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
First step of retiring the WHMCS knowledgebase in favour of
kb.anhonesthost.com. Ports the four articles that are still accurate and
product-agnostic, into three new top-level sections:
- domains/ — transferring a domain, flushing a local DNS cache
- email/ — why we filter outbound mail
- support/ — remote support via RustDesk
Content was refreshed rather than copied verbatim:
- RustDesk download links were pinned to 1.3.8; now point at /releases/latest
(current is 1.4.9). API server switched to https, which the relay serves.
- macOS DNS flush gained the killall mDNSResponder step, without which the
documented command usually appears to do nothing.
- The nameserver list was deliberately not ported — this KB points customers
at Dashboard → Server Information instead of hardcoding per-server values.
- Added an anti-social-engineering warning to the remote-support page.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
AnHonestHost DevandClaude Opus 5